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June 2024 by Jodi Schefers
Friendly staff that seems to actually care if you have the right parts or not. Their kindness was much appreciated!
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April 2024 by Kevin Thompson
This is the best auto parts store on the Iron Range. They stock nearly everything that you need. If they don't have it, they can get it as soon as the next day. The staff is prompt, courteous, and professional. Located right across from Menards, it is a very convenient location.
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March 2024 by Carolyn Blazewicz
Excellent service! I had a problem with my battery and the sales associate was very helpful and solved my issue promptly.
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February 2024 by T Rahk
Caleb made my recent Auto Zone experience a fantastic one. I had been in the week prior to get all four brakes for my car. The person who helped me at that time made multiple mistakes which caused me to have to return to Auto Zone twice (a 40min drive each time) to correct them: once to get the rear shoes I had first been assured were in the box but were not, and then to return rear pads I should never have been sold. Caleb assisted me with the pads return and was incredibly kind and patient as we worked through the return and I asked a lot of questions; for Auto Zone itself I’d give a 3-star because they’re usually average in price and customer service. But Caleb gets 5-stars because he was so helpful - I’ll be sure to wait for his help next time, knowing his knowledge and help will make it a one-stop trip for me.
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February 2024 by Levi Burke
The worst Auto Zone ever. Don’t expect them to ever have what you need in stock, and when they “order it in” it’ll likely still be wrong or “I can’t find it”. But that’s fine, keep price gouging since you know you’re dying to Rock Auto and Amazon.
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February 2024 by shane wetzel
If you don't take returns on products just purchased off the self (never used and still in the box) you should notify the customer upon purchase. Just beware of this next time you purchase a product at autozone Virgina, MN.
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February 2024 by Austin Laitala
It's minty
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December 2023 by Scott Wagner
I am remiss for not getting the managers name, but he made this buying experience very enjoyable. Suspected I was a veteran and asked for ID for discount. Did not have a traditional ID but he stated should be on my license and it was. I did not come here for a discount but his approach, and the mentoring of his employee during the transaction needed to be commended and made public. Thank you sir!
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December 2023 by J Sershy
Had a great experience with the staff today, Caleb did a great job helping me out and showed a lot of patience helping out who appeared to be a newer employee.
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December 2023 by Ethel Anderson
My boyfriend called earlier and had a very rude salesman n the phone. Customer service should be 100% always
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November 2023 by Rick Anderson
Great place to stop as very helpful and informative and very very helpful and getting every part you need whenever
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October 2023 by Jesse Krulich
Always helpful and educated in vehicles
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October 2023 by Fishing!& Autos!
I hate this place now. All my warranty parts since they had a computer update are now coming up as returned when I hadn't. They said they would hold a wheel bearing for me and put my name on it and they sold it before I could get there in the 10 mins It takes me to get there which made it so I had to do my wheel bearing the next day in the rain then I get everything put together to realize that they gave me the wrong side so now I have to wait another day to fix my truck. I'm out 2 days of work and 300 bucks cause of their incompetence. I feel I'm owed!
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September 2023 by Al Markwardt
I don't know what's worst, getting the wrong parts constantly or listening to the guy behind the counter talk about his imaginary 800hp n/a vortech motor for the 5th time... You guys gave me the wrong parts for the last time! I won't be back
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September 2023 by Denio Del Caro
Very helpful employees. Easy to special order and quick.
