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January 2024 by Dave Gaetke
Dont go here, was scammed into a phone i didnt need and now im being double charged. Leaving this company as fast as i can. To bad to because i have been with this company for over 20 years.
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November 2023 by kyra schelling
Great customer service here! Tundre was amazing, very professional, and had transferred my phone within an hour. Very happy with my visit . I will go back.
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September 2023 by Brian Johnsen
Tunde was a lot of help and great to work with. Very knowledgeable.
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September 2023 by Christy Anderson
Helpful fast to setup new sim card for phone
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July 2023 by Makkiyah Mulongo
My husband just left this store July 22,2034 4:36 . The male employee working at this location has the worse customer service . Lacking customer service skills and ability to converse and communicate well with customer Husband just walked out without getting the new phone and drove to another Tmobile to get us new phones. Please don’t dismiss the précis reviews written by other customers that were looking for service and received BAD CUSTOMER SERVICE FROM THIS LOCATION.
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January 2023 by Stephanie Bahr
Wonderful place and friendly workers! Great service and product!
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December 2022 by sheri Peterson
I am a busy full time working mom of three so one evening I went in to get my refurbished phone transfered over from my old phone with an hour left till close. I was told by the representative that it was t mobile policy to not help one hour to close. I went in a second time in the morning and was told they couldn't help me on black Friday weekend. There was only one person in the store. I demanded to see a manager who gladly helped me. I shouldn't have to demand a manager to get good customer service. I doubt t mobile corporate would support their policies.
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December 2022 by Carey Bohman
Ethan was amazing and helpful. This is the T-mobile store to go to.
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July 2022 by Carrie Mugrdechian
If I could give negative stars I would. This is a general comment about T-mobile and NOT this location- you have the worst service ever from cell to customer service. I don't understand why people keep using T-mobile!!
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June 2022 by Richard Miller
My wife n son got new phone s very excited
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April 2022 by Mari Zavadil
I was in last week. I was trading in 2 Samsung phones for an upgrade of 2 newer Samsungs. I want to give a grand shout out to Dalton, Ethan, and Lasiarius. Wow, sure made this techinical "uneducated" gal feel ok about my list of a hundred questions. They all were patient, kind, willing to explain and wanted me to feel ok before I left the door. And invited me back if I had any further questions.The reason I stay with Tmobile is for the great customer service I get upon entry to your stores. I don't want to go somewhere that the employees are bothered by the customer. Continue Tmobile on 96 to hire employees that care about the customer.Thanks guys!!
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February 2022 by Christine Samuelian
Dalton, the manager, goes above and beyond to serve the customers and his staff follows his example. My experience with TMobile customer service online and by phone has been nothing short of mind bogglingly inept and if anyone was going to keep me as a customer it would be Dalton.
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February 2022 by Eric Friedman
Very rude and not helpful staff, leaving T-mobile as a business customer
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December 2021 by Linda Woodstrom
Excellent service by Ladarius. Hope I spelled your name correctly. If not, my apologies.
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November 2021 by Mackenzie Leverty
Staff would leave and go to the back after done with customer, while there was a ton of people in the store waiting to be helped. Very inefficient. A lot of the time there was only 1 or 2 workers helping people. Would recommend going to a different T-Mobile location (White Bear Ave location)if possible. Would rather give them 0 stars.
