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October 2023 by T L
I go to get my nails done to find peace, and relaxation. My nail tech was fine. My poor experience came from listening to the owner "Low" and his angry demeanor. He was doing someone else's nails and was talking incessantly about his different road rage incidents and how stupid people are just in general. I don't come there to listen to his anger and his negative point of view on the world. This went on for almost a solid hour. Talking about yelling, flipping people off, riding other cars and violent outcomes. I felt more stressed out when I left, than I did when I decided to stop there. He is just not the type of person whose business I want to support. He doesn't greet guests, nor does he thank you for your business either. He alone has ruined this place.
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July 2023 by Connie Hoye
Clean and have great nail technicians.
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July 2023 by Jasmine Jackson
Me and my sister came here for my gender reveal nails. Not a good experience. They charged me for a long nail set when I received a short nail set. They recommended doing a powder dip instead of acrylic and my sisters nails were super fat and thick. Not all the same shape or length.
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July 2023 by Brittany Casarez-McCampbell
Horrible service. They were rude, I continued to ask my nail technician to alter the shape due to it being really wide she would file them on top and the tip but not the sides. The nails were inconsistent it looked like I had two different nail shapes on both hands. They didn’t have the proper equipment, the cleanliness of the shop was poor, there also was an abundance of flys everywhere. They cut my sisters cuticles and didn’t offer a napkin or anything. They also offered services at a price and then up charged us. I was highly disappointed and upset that I spent hours at a location and still had a subpar finished product.Services: Acrylic nails
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July 2023 by Miriam Gonzalez
Went to ask for a certain design the person didn’t do how i expected wish I could have the refund but I know for fact it won’t happen.Service: Manicure
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July 2023 by Sarah Ikuomola
Great service! I got dip powder and a pedicure. The work was quality and I’ll definitely be back
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May 2023 by Lisa Pen
They accepted us walking in. They are kind and welcoming. Two signature pedicures takes about an hour. They could use pillows for your back. Got one full set with four designs and a fill with two replacement finger nails and two toe extensions. Cost $250.00 got there at 2:30 and didn't leave until 6pm. Great team work in supporting clients. Felt precision and time efficiency as well as design art can be improved.The shaping of the nail was way off, some of our nails are wider than the others. My sister got cuticle oil and I didn't get offered that. Communication to us as customers about who was doing what and when was very confusing. Pricing doesn't match what's on the website. One thumb also did not get a top coat. nails could have been cleaned up around the cuticles. Had an expectation from reading from previous reviews just to be let down on the job itself.
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March 2023 by Rosie Gonzalez
This was the best pedicure I’ve ever had! Great service, polite, friendly. They took their time and did a wonderful job. I didn’t feel rushed, even though it was past closing. My feet and legs feel amazing!
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March 2023 by Zanesha Brown
I had an amazing first time experience! I was offered refreshments, asked my opinion the entire time and they took their time and really pampered me 10/10
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October 2022 by Paj Lis
Poor customer service and lack of experience. One of my nails was injured pretty badly too. They filed down my nail so thin that it almost bled. Anyway, I showed my nail tech, Kim a picture and she confirmed she could do it. It looked nothing like it. It was hideous. Kim filed the nails in way too much, that the sides of my actual nails were actually peeking along the sides of the fake nails. She couldn’t even add the designs and gems on nicely so I had to help with the designs to make it looking natural and organic. The nail tech screwed up my nails pretty bad and I believe me owner or manager, Row, walked in with a rude, ignorant attitude asking me what I want to do next! Umm…you’re the tech. He looked at me disgusted like I had wrong them when it was the tech’s lack of experience that didn’t deliver. Both were not apologetic at all. Row’s attitude was so bad that I had to actually ask him what his problem was, talking to customers in such a manner. Right when he knew that I wouldn’t take such manners, he backed up a little bit. Then Kim disappeared after putting acetone on my nails. They left for 10-15 minutes without attending me. I had to ask to have the nails be taken off. This salon would not likely get another of my business nor my referrals until they get their customer service up. Their service is horrific and they’re not friendly at all. It was not warm and welcoming at all when you enter the salon. If you’re looking for great and friendly staff, look elsewhere. This one will not deliver that! Sorry they wouldn’t let me take photos of the horrible job they did on my nails so I couldn’t share it.
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August 2022 by jennifer enstad
My friend had made an appointment for the both of to have pedicures at 12:15...apparently they were short staffed as at 12:45 sitting our feet in cold water we considered leaving..my friend asked how much longer and only 1 girl was able to get started I didn't not get started until 1:10... overall disappointed in the experience
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June 2022 by Hannah H
My friend and I came for pedicures and everyone here was wonderful. The service was relaxing and they took their time doing a great job. My feet look and feel amazing! FYI you can only tip in cash, you can't add a tip on your card.
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May 2022 by Liz leaf
My second trip to this place I gave the rude manicurist a 50$tip. I had to leave for a trip quickly and would miss my plane. The only reason for this. The experience with her was a combination of being ignored while explaining the work that had been done on my nails previously, cross talk amongst others that work there and a disregard for my my existence as a client. My initial experience, the manicurist talked about other clients while I was getting work done. Truly respect the worth of the service industry but would rather do the work myself than go here again.
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December 2021 by Danielle Laske
Love this place! I had a serious problem with biting my nails a couple months ago. They did not judge and did whatever they could to help me grow them out. This is the first time my nails have ever grown past my finger tips!!! My only complaint is sometimes they do fall behind on appointment times but they do the best they can.
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December 2021 by Shari S.
I was highly reccomended to come to this place. I called between 430-5pm and spoke with a gentleman. I asked his his pricing. He told me full set acrylic starts at $35 and full set dipping starts at $45. I made the appt for 630pm that same night. When I got there I was told the dipping starts at $45 and my almond shaped nails is an extra $10? Shorter nails at that. I mentioned to them I just called and was quoted a price of starting $45. Both gentlemen in the room denied they talked to me and would ever give that quote! At that point it wasn't even about the $5, it was more about hiw the price changed when I sat down. They didn't seem to care at all that they were losing a customer! I got up and walked out. Buyer beware!
