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“Every time I walk in someone always says "hi North, what can I do for you today???"... Andv9 times out of 10 they already have my account on their screens... Same is true for the Wadena branch... Haven't used the long prairie branch, but I bet they are the same for the local population... Granted, I do know most everyone who works at the staples and Wadena branches, even if not necessarily by name, and most know me in one form or another... Best customer service around, for a small hometown bank...”
“We work with Steve an he's an amazing person to work with.. He's done everything an anything he can to help us out when we need him. I highly recommend him to anyone”
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“The staff is awesom especially Karen she goes above and beyond to help people like me who are not electronically inclined. I am disabled and she helped me set up my phone for online banking and also started my account. Her work ethics are top notch the management should give her a pay raise. I will strongly recommend this bank to all I know banks that care about costumers are really hard to find. This bank treats you like family they are the gold standard.”