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February 2024 by Smokey Black
2 batteries died... 2 new batteries purchased.. 10% military discount was niiice...
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January 2024 by Geo M
Had the parts in stock and helped me get back on the road
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January 2024 by Tamara Balder
I came in to have my tire sensor reset & was told, “it is a process”. After the runaround a guy came out took my keys and told me to stay inside. He came back in within a minute and said I have a default sensor on one side but he could do it for $100. First of all it was NOT a process as it took less than 1 min. My husband googled how to reset it and it was less than 2 min without their device that they use. They were drumming up business. My sensor was NOT broken. I don’t appreciate the attitude & lack of help & especially dishonesty that I received as a 60 yr old female. I will definitely Never give them my business again
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July 2023 by Alex Botvinnik
My car battery died a block away, while out of town on a hockey camp trip w my daughter. I was relieved to see NAPA within walking distance.My daughter and I walked to the store, explained our situation and before the right battery could be figured out, Jody, the store owner, had a battery and some jumper cables on a dolly, ready to start the rescue.We walked back to the car, got er jumped, and met Jody back at his store, where his team promptly found the right battery, and Jody installed it before I could finish paying for the new battery.The assistance today was priceless, and we are truly grateful for your help!!!
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November 2022 by Mike B.
Very friendly and helpful!
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September 2022 by Eric M.C.
I recently purchased a couple parts from this location for my car that I ended up no longer needing. When I tried to return them, the employees working there, one of which being the employee who sold me said parts, would not take one back as "it's not a part that belongs to the store". Mind you, the employee who sold me them checked both parts when I bought them and said they were in fact the right ones, and then proceeded to say that he remembers selling me the parts but this one was not one of them. Both of these employees proceed to say that they will not return the part that "didn't belong to the store" because they would not take something that I bought from a different store and return it there. They employee then looked up the part and said it's something you'd buy off Amazon. Now I'm out $160 for a part they sold me but wouldn't take back. I have been to this location on multiple occasions and have not once had a bad experience until today, and have never been as angry as I am for being accused of buying a part from some other store and attempt to return in there. I can tell you that I will NEVER be returning to this location simply for the way these employees treated me and will be calling corporate to be sure this is taken care of.
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June 2022 by †LupusTaciturnus
Didn't find what I was looking for, but the employee who assisted me was very helpful
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January 2022 by Chris H.
A few years ago, I found myself down the street, stranded at the gas station, with a dead battery. Auto shop across the street didn't have one to fit, suggested Napa. Napa brought a battery to me, along with a couple of wrenches, so I could install it. Couldn't beat the service! Should have written a positive review, then! Fast forward a few years, that battery craps out. Napa got me on my way, again. A month into my ownership of the new battery, it gave me trouble. Likely just cold weather related, but my confidence in the new battery was shaken... which kind defeats the purpose of a new battery... Napa stood behind their battery, warranted it for me, and got me squared away with a new one. Nobody end up at the auto parts store on a "good" day, but this Napa location wil help make your day better!
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June 2021 by J&A
Went to pick up couple needle bearings ordered 2 days earlier only to find they were the wrong one's.Ruined finishing a weekend project which I really needed to finish. Love the incompetence NAPA!
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June 2020 by William Negley
The best Napa store in the 5 county area
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January 2020 by Alexander Hennek
Great family owned store, very helpful and knowledgeable about the products. If they don't have it they'll get it for ya. A definite go to.
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July 2019 by Brandon Stoffregen
great help have tons of parts/tools on hand jody and randy are the best in town to work with. plus they are accommodating.ðŸ‘
