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August 2023 by Karl V.
We should have realized right off that this wasn't going to be a good choice. The person who tried to set up our account misspelled my wife's name, which meant that it didn't match up to the SSN given, which meant a snafu on setting up an account. After finally getting that mess straightened out, we were able to open a checking account.Fast forward six months: needed some cash, so went into the bank and told a cashier I needed $300 in cash. She had to scrounge around in two different tills and then go into a back room to scrape up enough money to give me, some of which was in $5 denominations. What sort of bank has no cash on hand?Fast forward a year: In attempting to close another account, we've been transferring money into our account at Midwest. I had my other bank send me a fairly large check, which I intended to deposit at Midwest. Went over there today, a Friday, only to have the rather sleepy-looking cashier tell me that both managers were off for the weekend (!), and that he was the only employee in the bank and so couldn't help me (!!). WTF?We will be closing this account and going somewhere where customer service is still a priority. The very substantial amount of cash from our home sale will also be going elsewhere. AVOID THIS PLACE.
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January 2021 by Thomas A.
Midwest One - both Elk River and St. Michael have been amazing. Service has been amazing and they always call you by name. I have been with them for over 15 years and will continue to do so! Would highly recommend!
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February 2020 by Paula DeMeyere
Oh where shall I start, this bank is absolutely TOP NOTCH if I could give them a million stars I would.Been a extremely HAPPY customer since 2006.Each year they continue to impress me with their service.They make you feel appreciated and always go above and beyond to make sure that you are well taken care of!
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May 2019 by St Michael Dunn Bros
Great team - very friendly and hardworking. We have been highly satisfied as a business customer for many years.
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September 2017 by Jeri Cherkas
Very helpful & friendly place to bank!
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July 2017 by J Pederson
The friendliest staff you will ever encounter. Professional and knowledgeable.
