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May 2023 by Kris Anderson
Denise was extremely helpful when i had questions on which size storage unit would fit my needs! Once I decided on the size it was a very easy process renting my unit online. Storage unit was very clean. I would highly recommend this facility!
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April 2023 by Charles Borchardt
They stayed late to get me a unit at a fair price
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December 2021 by Jenny Duenow
I've been utilizing the storage here for a few years. It's seen it's better days but these set of units are under great security and condition. The local sheriff is known to drive by very frequently so no worries there. I left three stars because the price for a 10x20 unit is significantly higher than the compatition and someone is leaving garbage around our unit lane.
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May 2021 by Cyra DelaRiviere
Worst experience EVER with a storage place. What company raises rates DURING a pandemic when people are losing everything. 'Oh...but we are a small family business' that only has about 20 LARGE locations!! With units that are so banged up and doors that need crow bars to lift because they are NOT maintained. And the CHEAPEST sliding locks that require a sledgehammer to close because they are bent and NOT maintained. NEVER EVER EVER RENT HERE!! They will treat you like dirt!!Edit: For my privacy sake I DON'T use my real name on here. And no, I don't want to talk. I've tried MANY times, but was ignored. I'll be moving out of my unit soon-in the next month or so and I'll be HAPPY to be rid of this vile place.
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May 2021 by Jennifer Duenow
Very good, dry units. Kinda spendy.
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May 2019 by Katie Vavrichek
An easy and pleasant experience. Highly recommend.
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March 2019 by Craig D
Really easy people to work with and a very fair price
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August 2018 by Jane Johns
For over 3 years, we've rented a large storage unit from this business. The only positive thing I will say is that there has never been a water issue in the unit (which should be standard but sometimes you worry that water might leak in).
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June 2018 by Jim Rieck
Great location, and EXCELLENT customer service!!!! Ryan went the extra mile to help me move into the storage, give them a try!
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October 2017 by J Johnson
For over 3 years, we've rented a large storage unit from this business. The only positive thing I will say is that there has never been a water issue in the unit (which should be standard but sometimes you worry that water might leak in). First, navigating this lot is very difficult with a truck and trailer. All of the rows of units are dead-ends, meaning, you can't pull in and drive through. The only driveway to get to the rows of units is fairly narrow, which makes backing a trailer in nearly impossible (at least with a full size truck and trailer). Yesterday, we took a large truck load of very heavy items (books) to be stored, along with other items. After driving all the way down there, we found a sun faded note covering the electronic key reader. Most of the writing was either faded or washed off, which indicated the note had been there several days. The note said that the gate didn't work (that is all I could make out of the remaining ink on paper that looked sun faded). There was no posted phone number to call. We ended up having to leave, with a full truck. So, I phoned this morning and asked why there was no notice sent out regarding the gate maintenance issue. I was told that the gate issue wasn't known to them until a few days ago and they didn't know when it would be fixed, OK. So again, I asked why they didn't send out a notice saying: "We have discovered that the gate is not working, until further notice, you will not have access to your storage ... we will email you when the issue is resolve, which is hopefully soon". The man I complained to stated that I should have phoned him per the note so he could have come over and manually opened the gate. I told him that the purple ink on the note taped to the electronic gate key pad was faded and most of it washed off. He then said: "No, it was blue ink but it turned purple after it was rained on ..." So, the man knew that the note was barely legible, but didn't bother to update that so people could actually read it. We wasted an entire morning driving there, and then driving back (fully loaded). Now the truck sits in the garage unusable because the entire back end is loaded with boxes of very heavy books (who wants to load those more than once?!?!?!). There is no excuse why this company couldn't have sent out a mass email alerting customers to the problem and then again when the issue was resolved. I pointed out that they have no trouble sending out monthly statements via email, so why not send out notices too? Man understood and seemed apologetic, but that doesn't solve the issue of an entire morning wasted traveling to and fro, an unloaded and now unusable truck, and now we have to find another day to run down there (winter is coming, days are short and list of chores is long). This is 2017. A piece of paper loosely taped to the keypad is a totally unacceptable way to communicate the fact that the only entrance to the establishment is dysfunctional. For the cost of their units (premium), failing to communicate in a modern form is unacceptable. Additionally, we were denied access to the items we do have in storage.
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March 2017 by Michael Day
Good clean storage
