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February 2024 by Carlee Palmer
Came in for some issues (my steering wheel was shaking and car was veering to the right) could've been a number of things but was hopeful that it was just a bad tire or car need an alignment. Walked in an explained what my car was doing and met with a condescending attitude right off the bat. "That's definitely not going to be alignment it's going to be a whole other problem." I left and a couple hours later they call me back to let me know what they found. Right away, "well it's the alignment but you'll also need to get 4 brand new tires that's going to cost a little over $1000." I said I didn't have the money to do that today and how about just replacing 2 tires because it seems like it's my front passenger side tire that's causing the issue. "We can do two tires but it's still not going to fix the issue." I declined and went to pick up my car because I know someone who can help me for free. Picked up my car and asked for a printed out diagnostic report. They declined and said they sent me a link by text message of the courtesy inspection. The inspection didn't mention anything about an alignment and was a report of why all my tires are bad. Brought my car to the family friend. He took a look at all the tires and said all look good besides the front passenger side. He decided to move my front tires to the back and back tires to the front to see if that would fix the problem of the car veering off to the right. And right away when testing out the drive, the car wasn't pulling to the right anymore! Took that tire off that we knew was the problem and there was a bulge in it. Nowhere in the diagnostic did it say anything about this tire being bulged out. This tire was the culprit. Found a used tire that is basically brand new. Popped it on to the car and wow, the problem isn't there anymore! Funny how that works. Long story short, they really were trying to take advantage and scam me into paying $1000 for 4 new tires because that was the only way it would fix my problem. I'm very disappointed and this is why I don't trust repair shops. I brought it in because I wanted a professional opinion. They shot me down when I suggested that it was probably a simple fix and didn't even diagnose that it was 1 bad tire that was causing the issue. This is just one of those stereotypical cases where you take your car into a shop for something minor and they tell you that you absolutely need to fix 5 others things on it.
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February 2024 by Carlee P.
Came in for some issues (my steering wheel was shaking and car was veering to the right) could've been a number of things but was hopeful that it was just a bad tire or car need an alignment. Walked in an explained what my car was doing and met with a condescending attitude right off the bat. "That's definitely not going to be alignment it's going to be a whole other problem." I left and a couple hours later they call me back to let me know what they found. Right away, "well it's the alignment but you'll also need to get 4 brand new tires that's going to cost a little over $1000." I said I didn't have the money to do that today and how about just replacing 2 tires because it seems like it's my front passenger side tire that's causing the issue. "We can do two tires but it's still not going to fix the issue." I declined and went to pick up my car because I know someone who can help me for free. Picked up my car and asked for a printed out diagnostic report. They declined and said they sent me a link by text message of the courtesy inspection. The inspection didn't mention anything about an alignment and was a report of why all my tires are bad. Brought my car to the family friend. He took a look at all the tires and said all look good besides the front passenger side. He decided to move my front tires to the back and back tires to the front to see if that would fix the problem of the car veering off to the right. And right away when testing out the drive, the car wasn't pulling to the right anymore! Took that tire off that we knew was the problem and there was a bulge in it. Nowhere in the diagnostic did it say anything about this tire being bulged out. This tire was the culprit. Found a used tire that is basically brand new. Popped it on to the car and wow, the problem isn't there anymore! Funny how that works. Long story short, they really were trying to take advantage and scam me into paying $1000 for 4 new tires because that was the only way it would fix my problem. I'm very disappointed and this is why I don't trust repair shops. I brought it in because I wanted a professional opinion. They shot me down when I suggested that it was probably a simple fix and didn't even diagnose that it was 1 bad tire that was causing the issue. This is just one of those stereotypical cases where you take your car into a shop for something minor and they tell you that you absolutely need to fix 5 others things on it.
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February 2024 by Kiera Sconce
I’ve brought my car here for various reasons, and each time they have gone above and beyond in service. Their communication is amazing, and they are quick as well whenever they’ve worked on my car! I love how open they are with the cost of service! Will always bring my car here!:)
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February 2024 by Sarah Dice
Love this place.
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February 2024 by Nils Dahlin
Good guys, very prompt and communicative about work being done
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February 2024 by Tawakoni Rolley
Great service
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January 2024 by Pam Pete
I really had a great experience from the beginning to the end! Jeff was so helpful and made everything easy. I highly recommend this Midasshop!Thanks to everyone!
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January 2024 by Gail Mclaughlin
Had a nail in the tire right before the holidays. Called our usual places and they were booked out to early Jan. Got in that day and fixed within a few hours. Friendly and helpful staff. Thank you!
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January 2024 by Wanda B
Of course the first time I went out in the cold for an appt I ended up with my low pressure tire warning coming on. Luckily my phone took me to this Midas location in St Louis Park. The guys were so kind, found a spot for me to put air in my tires right away & did it for free so I could make my next appt on time. Thanks, guys!
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January 2024 by Anna Quinn
They are amazing and so nice! I was running late from work and they still took me in and did me a huge favor!
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January 2024 by Rebekah Kroeplin
Andy and Taylor were 10/10, love the service!
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January 2024 by Emily Smith
They are great at explaining what’s wrong with the car and showing you exactly where they need to be fixed. Andrew was great
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January 2024 by Ben Cook
The St Louis Park Midas has welcoming & engaged customer service. I tried multiple places when I moved here - you guys are the best. Thanks for being easy and efficient.
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January 2024 by Michael Simington
Adam and all are great examples of Customers service ?
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January 2024 by Hannah Whaley
I deleted my review a while ago, but I should have left it on here. I’m very disappointed and actually saddened by Midas in St. Louis park. They took advantage of me being a young women and tried getting me to pay for new struts after they did an alignment. If you are smart (clearly not them) you know you need an alignment after new struts. They called said the alignments done then said it would be whatever for new struts. I complained a bit ago and they did call me back and said “we can give u a free alignment” why tf would I put my baby back in your hands after you being an idiot be so real. Anyways I hope you feel good about being the bad people u are. We all r struggling and not everyone has daddy’s money, kindly f you Midas.