“Top tier spot for babies and kiddos and expecting families alike. Big fan of spending time here. Staff is super kind and knowledgeable and we always leave having had a good experience.
Products are all from the best quality brands. The store layout makes for an efficient visit to grab what you need or can be a full afternoon of shopping around. Awesome vibes all around with the Baby Grand squad.”
10AM - 9PM
8308 MN-7, St Louis Park“LOVE……this location! I shop here and their sister location. Equally love. The staff is amazing, products are affordable and stylish. Jackie, Sonya, and Ashley are the main reason why I continuously shop here. They are just so wonderful! Just love them!”
“The prices are high, but I'm pretty sure that's just how things are these days. The staff was all great. They were incredibly patient with my hyper preschooler who was psyched to be getting kindergarten uniforms. We got him sized and he was so adorable in his little khakis. They were great about the few things i needed that were on backorder too, and I didn't have to wait long till i could pick them up. Definitely worth the drive for the personal experience.”
9:30AM - 8PM
5021 Excelsior Blvd, St Louis Park“I absolutely love this location for both purchasing and selling items. For starters the staff are amazing when it comes to helping find what is needed and welcoming you into the store. I almost did not go due to the reviews but given my past experience in a similar industry I know that when people don't get their way they try to sabotage places. I am happy I chose to go into this location. It has a wide selection of clothing and even when the staff are extremely busy they still welcome customers and help them find things when needed. While I was there someone became rude to a staff member and despite this customers attitude the staff remained professional. I will be continuing to shop at this location it is clean and a positive environment. The staff all seem to get along and work together.
When selling to the location the staff are quick and accurate with timing. I brought in multiple bins and they purchased a lot of the items and explained to me why they passed on the rest. They answered all of my questions that I asked and were very transparent about the way that they priced the items.
Don't let the negative reviews of Karen's push you away from this Once Upon a Child. This was the best experience I had at any of the locations I have been to. I almost did and I am happy that I didn't and chose to give this place a try.
Selection 5/5
Cleanliness 5/5
Customer Service 5/5
Overall experience 5/5”
“Noticed a defect in a new Skol hat I bought from Sota at the state fair when I got home. Went to this St. Louis Park store the next day to see if they would exchange it. They didn’t have that specific hat since everything went to the fair, so he just made me a new one on the spot in 5 minutes. Best customer service ever. Love this brand. Love their people.”