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October 2024 by Jessica Knox
We just had a terrible experience in the shoe dept at cloud mall. The sales lady was terribly terribly rude. We had asked where a certain shoe was and then asked for the second to try on both and then buy. She made it clear we were a bother. We spoke three times and all three times the response was with an eye roll, sigh and harsh tone. Never experienced such blatantly rude, not very nice sales person. We left and are purchasing the shoes from a different store.
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January 2024 by Daniel Ward
Store is always a mess. No one willing to help...too busy talking about their weekend. Sale prices on shoes marked out. Multiple pairs now priced at 20 to 30 dollars above the marked out sale prices on the same shoes...SCAM!!
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December 2023 by Jameson Swirtz
Visited the store the other day to buy a new pair of boots. The employees working were very helpful and pleasant. The store was clean and orderly. Will definitely be going back
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October 2023 by Natascha Huspek
Not ope at 10am
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October 2023 by Dom
Today I witnessed the manager telling an older hispanic couple that this is America and she didn't understand them! They asked for a size 22. It was very rude and uncalled for!
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May 2023 by Luis Maldonado
First of all ,the store is a mess and yes ,they have good prices but just be careful when you pay ,they charged me $40 on a pair that was marked in $30. I notice a couple of days later and it didn't make sense to drive over an hour for just $10 .-
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April 2023 by Ella Edelbrock
The most messy unorganized store I have ever been in. The ceiling is falling in , there are shoes everywhere , you can't walk without tripping over somthing and staff did not talk to us . The boxes under the shoes are not the ones shown and it looks like a horders house. Will never go back. There's no way this store is up to fire code .
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April 2023 by L A
This place is a hot mess. BUT that being said, I found the shoes I needed for my kids at a good price. They are clearly understaffed and people don't care to clean up after themselves while trying on shoes. The selection is huge. I feel for these workers, I understand what it's like to work retail and be short handed. It's hard to constantly keep a store this huge with this amount of shoes well organized when customers clearly don't care to help clean up after themselves
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April 2023 by Juanita Compton
I requested to hold on while I looked at my shoes again due to trying on so many pairs, The older lady at the register, I think her name is Colleen was extremely rude! Pushing my box towards me, then when I made a comment she said "you can leave" the one coworker bigger guy in his late 20's early 30's refused to give the rude lady's name, said he had other things to focus on. The younger guy was very nice and helpful. I left without my $150.00 purchase! I have bought many shoes from this place, never again! They lost a good customer due to a worker that is in the wrong field
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April 2023 by Steve & Angela Gaffke
I was recently at this store and was surprised by how messy and disorganized the store was. The shoes were all over the floor, the sales support was not helpful or present most of the time. It was just a terrible display of disorganization.
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January 2023 by Steve u0026 Angela Gaffke
I was recently at this store and was surprised by how messy and disorganized the store was. The shoes were all over the floor, the sales support was not helpful or present most of the time. It was just a terrible display of disorganization.
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December 2022 by Heather Eiynk
The staff seemed very nice, the shoes are at a decent price, but you have to wait at the checkout for them to go get the pair to your shoes that you are buying. The store usually has a mess to walk around, but overall a good place to find shoes. I really like the variety of shoes they offer.
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December 2022 by Michelle Haynes
Horrible, filthy store. Everything is scattered everywhere, no organization at all. No one working is actually working, just chatting away in their phones or texting. Worst store ever!!! Saw several other people review this place and owners respond but yet never do anything ?
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October 2022 by A A
Wonderful selection of shoes but I had found a pair of shoes I wanted and when I went to the counter to get the left shoe, they didn't have the left shoe couldn't find it anywhere was pretty disappointed the store is a mess it would be easier if the shoes were left in the box instead of trying to dig and find the left shoe in the back.
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October 2022 by Valerie Wassmer
Lots of shoes but the store was a mess!!!
