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March 2024 by Angela Schaefer
Very pleasant and easy to work with staff! Was a huge refresher after dealing with CVS on division who clearly all hate their job. The staff at Sam's club pharmacy are professional, kept me updated, and I can tell they work as a team. I am very impressed, will definitely recommend and keep using them!
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December 2023 by Diane Kroska
All of the employees are knowledgeable, caring, helpful - I can't say enough about each one of them! Their level of customer service is rare today.
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July 2023 by Jeannie Peter
Theses folks are the nicest group in town. Definitely feels like a family.
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June 2023 by Eric H.
Worst tire buying experience in my life. I ordered tires during a sale, as the store didn't have my size in stock. They informed me that it would take 5-7 days for my tires to arrive. A dozen unanswered phone calls to the tire shop and a few dead end calls to the national customer service line (they told me I needed to contact the store, despite my complain that calling the store number auto transferred me to the national service). After six weeks, the tires finally arrived. The store tried to charge me an extra $150, as the tire price had changed. I should've walked away at that point. The inexperienced tech didn't balance the tires correctly, so now the truck shakes. Back at the store, they're telling me that they don't have time to fix their mistakes for at least two hours.
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May 2023 by william neeley
nine day for meds that's not good not happy
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September 2022 by Linda I.
I wanted to order pizza ahead at the cafe but no one ever picked up the phone. I even tried calling on two different days. I also tried calling the customer service and no one picked up either.
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July 2022 by random letters
We got our Covid boosters today,pain free,easy and very nice Pharmacy employees.
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May 2022 by Suzette Bill Dorr-Aguirri
good prices, fast checkout
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December 2021 by G R.
Do not buy tires at St. Cloud or Maple Grove Sam's. Costly damage to vehicle. Between the two locations damaged my rocker panel, scratched all my rims, took 4 times to balance tires correct, weights literally fell off rims, hammered on a rim to get the TPMS sensor out, stripped and lug nut. Manager never called back. People in tire department were very nice at both locations. Will never buy tires from you again.
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April 2021 by Steven L Pewaush
the cleanest Sam's club I've ever been into, from albuquerque to Ft. Wayne In.
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November 2020 by Rita-Marie C.
My grandparents (who don't speak English) went and got their tires changed here in March 2020. They are supposed to be under warranty for 60,000 miles. Well now, in November 2020, the tires are completely worn out despite only rolling not even 20,000 miles. We took it back to Sam's and they refused to replace the tires because APPARENTLY, you're not supposed to have the tires rotated or balanced while it is under their warranty. Sam's never explained this, never mentioned any stipulations to the warranty, NOTHING! We never rotated the tires, some places do that when you go to get an oil change and inspection. Sam's refuses to acknowledge that they don't tell their customers about this fine print and didn't explain anything to my grandparents, who don't speak English, in March 2020. The manager DJ was incredibly rude, condescending, unprofessional, and a major j*** not just to us, but to other customers who were waiting as well. He yelled at many people, including customers, in front of everyone! We would have been forced to pay $125 each tire PLUS $20 installation/labor fee PER TIRE but we are going to go somewhere else! NEVER GO TO SAM'S! Their auto department is completely worthless. Take your services ELSEWHERE!!
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August 2020 by Michael Nicodiemus
Very poor customer service with the exception of the sushi people and the orange juice lady. Also very poor produce section. They leave moldy product sitting in there and it can spread to other fruits / vegetables and cause illness.
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July 2020 by Brenda Duffy
A company that decides that everyone needs to wear a mask almost 4 months into a virus doesn’t deserve my business. Way to ruin it for over half of the population that doesn’t agree with wearing masks. Furthermore, Costco lost a ton of memberships doing this. Expect a ton of people cancelling their SAMS CLUB memberships too.
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June 2020 by Connie Felix
Did an online order. Tried to cancel immediately, after realizing they were going to charge me $12.45 shipping on a case of Gatorade which costed about the same as shipping. Thought being a Plus Member, the shipping charge would be dropped once I placed the order. When it didn't, I tried to cancel immediately. It said this order couldn't be canceled. I got an email confirmation about my order pickup, and it said Sam's Club canceled my shipped item, the case of Gatorade, but t
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March 2020 by Sue Abel
Made a stop this morning and they had a line waiting to get in was very controlled and even had someone at the door making sure only a few went in at a time had carts cleaned store was STOCKED and even had extra employees at registers cleaning after each use. Thanks to caring SAMs I will be back!!!!