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“Fast and efficient service with the issue I was having. The guy that helped was very friendly, greeted us on immediate arrival and knew exactly what the issue was and fixed it in under 5 mins! Didn’t get the persons name who helped - but 10/10 employee!”
“Ilhan did an amazing job helping us with upgrading a phone, as well as informing us to other promotions and discounts available. She was very informative without ever making me feel pressured. I am so beyond happy with the services she provided to my partner and I today!”
“I stopped into the location on my vacation from Texas and my phone was broken over the trip and David was so helpful and nice and got me taken care of so fast and efficient! Recommend this location!”
“The staff is friendly and helpful, but the typical customer service wait time is around 10 minutes.
The signal has been very unstable in the past month, and outages have occurred many times, especially on July 16.”
“The manager Alex does amazing work in the crossroads location. Not only did he help with a difficult task, he made sure others were also being taken care of. I’ll always come back here for any issues!”
“Ouce and Tim are dope to chat with. Great customer service and great product knowledge. Ouce got me set up with a business account and products swift as ever. Thanks again Verizon.”
“I want to thank Han & Avis at the St. Cloud location for their exceptional customer service on 6/12/24 as I migrated my service to Metro by T-Mobile. Friendly, fast & very helpful! Thank you!”
“I upgraded my phone from a flip phone. I came in a few days before my purchase and the manager was sooooo helpful! On the day of my purchase (1/6), the two gentlemen that helped me were AMAZING!! I am grateful for their professionalism, there knowledge, and their deals!!! Thanks so much!”
“Made an appointment to avoid waiting for a tech which was easy to do online. I needed a new phone and Samuel was amazing in helping with the selection process. Offering options but not pushing. Samuel is a wonderful asset to this team!”
Mobile Phones
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“I walked into the store and was immediately greeted and matched to Tony, he got right to business, and asked all the important questions, he got me a great deal on a new phone and reviewed my plan and got me some more good deals, better bang for my buck. He worked super quickly and was excellent at explaining everything. Was a pleasure working with him and his team!”