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January 2024 by Kristi Rowe
Well I had an online order I picked up 12/30 as curbside. Usually have no problem. And yet today, she was coming out as I was pulling up and all she did as I stopped was throw my stuff my my window and turn around and walk away saying welcome. No hi or smile or friendly customer service. My 5 year old daughter even said she was really rude to me. Usually you don't throw stuff into someone vehicle window instead of handing it to them when their arm is out to grab it. Probably the worst service I've received from this store. I get bad days but still. And the fact it happens in front of my 5 year old makes me even more mad.
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January 2024 by MamaAng
They always have great sales on great quality items. The staff is so nice and helpful.
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December 2023 by Kim C.
Very rude and lacking people at the cash register. 17 people in line with only one at register. Been like this for over an hour
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November 2023 by Matreesa Manning
staff are always very friendly and helpful!
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August 2023 by Carol Wegner
Out of stock in colors of items I went there for.
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August 2023 by Ken Gray
2/3 of the staff are completely useless. Apparently I broke one of the staff members brains by asking her a question about where something was. She walked for a bit and then mumbled and never came back. Apparently something shiny or bright got her attention and she completely forgot about the whole point of her searching.
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April 2023 by Danielle Kirchner
Lydia at the fabric cutting counter was GREAT! She is new to the job but had such great customer service and patience with us! Actually the best customer service we've received at this location. She is the type of employee everyone wants!The managers here are another story.. when Lydia asked for help to come over she was told "it's easy" and the manager didn't come over until about 10 minutes later when Lydia was still trying to figure it out. Very disappointing to see a manager treat a new employee like this. Lydia held herself in such a good manner even after her manager was not pleasant with her.
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April 2023 by Lit'L Chino
I tried calling on three different occasions no one ever picked up. Not sure what could be going on there but it’s definitely not productive.
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March 2023 by Teresa Figallo
I was able to get my fabrics for a mystery quilt and the workers at the cutting table were helpful and friendly! Everything was on sale and I felt like it was a good deal for the yardage I needed to start my project. They were patient when I was confusing and didn't know how much I needed.
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March 2023 by G Boser
Just spent 3 hours trying to order yarn on their website. Every time I added 2 things to my cart it flagged the order something in the cart is unavailable. Never names the product that is no longer available. Never again. And shopping in store is not an option, it sets my allergies off so much I can't breathe & the selection in store is pitiful.
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February 2023 by Andrea Mason
Always have what I need, or will ordering in for me. Great coupons on app too
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February 2023 by James Lund
There is a bomb at the st cloud location. Not mine. Just heard it. I think one of the out of town team members put it there and planned to be gone by the time it went off and then he could come back and grab someone's checks or something
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February 2023 by Ron Corn
The staff was helpful enough. They had what I needed. The facility itself was pretty depressing. Rundown and grimy. I guess a car crashed into this place in November and they just slapped up some OSB panels and apparently won't be fixing until summer time. I hope they are paying those girls adequately with all the renovation savings they have going on.
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February 2023 by Adell Hofer
Grreat selection but didnt have what I was looking forBest staff and coupons.
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January 2023 by Marijane Miller
They have all kinds of products but I was disappointed they don't carry real ribbing on the bolt in colors, or even packaged pairs of replacement ribbed cuffs.