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“The staff is friendly and helpful, but the typical customer service wait time is around 10 minutes.
The signal has been very unstable in the past month, and outages have occurred many times, especially on July 16.”
“The manager Alex does amazing work in the crossroads location. Not only did he help with a difficult task, he made sure others were also being taken care of. I’ll always come back here for any issues!”
“Ouce and Tim are dope to chat with. Great customer service and great product knowledge. Ouce got me set up with a business account and products swift as ever. Thanks again Verizon.”
“If you're coming here to leave a terrible review, please note they're experiencing an outage and their phones are down as well. Their website says they are working diligently to recover everything.”
“I want to thank Han & Avis at the St. Cloud location for their exceptional customer service on 6/12/24 as I migrated my service to Metro by T-Mobile. Friendly, fast & very helpful! Thank you!”
“Made an appointment to avoid waiting for a tech which was easy to do online. I needed a new phone and Samuel was amazing in helping with the selection process. Offering options but not pushing. Samuel is a wonderful asset to this team!”
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“I walked into the store and was immediately greeted and matched to Tony, he got right to business, and asked all the important questions, he got me a great deal on a new phone and reviewed my plan and got me some more good deals, better bang for my buck. He worked super quickly and was excellent at explaining everything. Was a pleasure working with him and his team!”