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January 2024 by Tracy Krueger
I love Home furniture and this will not prevent me from going back, so keep that in mind. I went twice to make this purchase: once to look (and that’s when I found what I wanted) and a second time when I went back to purchase. Nobody acknowledged my existence the first time. Many staff walked right by me and didn’t say a word. The store was NOT busy, so I don’t know what was going on. I finally had to seek out an employee. The second time I went in, I was immediately greeted with a “hi” and then she walked away. She eventually came back and helped me. Maybe they were told to not be so overbearing? Maybe they were told to let people look around before pushing for a sale? It just seemed like no one wanted to help me. No one was interested in capturing a sale
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January 2024 by June Waldorf
HOM had the exact mattress I wanted to try, on display. Plus they had the whole line of Beautyrest Black Hybrid's. Barry was very knowledgeable and pointed out the differences, which made it easy to find the right mattress.
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January 2024 by Lucy Carbunkle
My experience with Marcia at HOM in St. Cloud was a 10/10. I was on my way to purchase an area rug at another store and stopped on a whim. Marcia greeted me and showed me HOM's rugs. Once I selected a few, she asked about my house, furniture, paint color, dog, and etc. Marcia quickly developed a sense of what I like, helped me narrow my choices, and checked the availability of each rug while I shopped. When I asked for her opinion, she shared it with respectful feedback. I purchased a whimsical but timeless area rug that will be a focal point of my neutral room. I enjoyed the entire experience and had fun!Marcia has extensive project knowledge, is customer oriented, and has a great sense of humor. I recommend shopping at HOM and requesting Marcia for your sales associate.
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November 2023 by Alysia Oswald
Our experience at HOM Furniture was incredible. We worked with Danny at the Saint Cloud location! Let me begin by saying we had two of our daughters with us, very energetic and anxious as they’re young. He was kind and considerate. Danny went above and beyond from the minute we met him! He was able to find a couch and loveseat that would fit in our living room, we were concerned as the width in the doorway to living area is only 29”. He took the time and located a couple different selections. We also decided to purchase two full size beds and frames, as well as a coffee table, after meeting Danny. They had cookies and soda/coffee for customers. Absolutely delicious. Checking out was quick and painless. Overall, I strongly recommend others purchase from HOM in Saint Cloud, Danny was the best of the best! I have never been this content with a buying process. We will be going back for additional items in the future! Delivery only took less than 2 weeks and they were proficient and pleasant! You won’t regret going through them!
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November 2023 by Jean Jacobs
I am very please with the purchase I made at the St Cloud HOM furniture store. The sales person, Barry, was knowledgeable and the delivery service was excellent.
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November 2023 by Scott Shutt
HOM furniture is our go to furniture store. We bought our first set of love seat couch and oversized chair there 30 years ago. That set lasted nearly 20 years Through kids and company. Between that first set and a couch we bought last year we had tried a few other discount warehouses and other brand name stores and nine stacked up to the quality of the furniture at HOM. So we bought a couch last year that I suspect will last another 15 to 20 years and some high quality power recliners recently have been very pleased. The service and knowledge of the sales staff is outstanding and you always feel welcome and that they are listening to your needs and concerns. If you've been shopping around and have bought more than one couch or chair in the last 10 years because of poor durability and construction. Go check out HOM, I think you'll be pleased!
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November 2023 by Duane Larson
Ellen, our sales representative was extremely knowledgeable about the products that they represent. No pressure and answered any questions we had. We absolutely love the couch and loveseat we purchased as well as the lamps and end tables. Furniture arrived on time and delivery personnel set up and placed where we needed. They were pleasant, respectful and very professional.
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October 2023 by Linda Stocks
Exceptional selection of quality transitional, contemporary and traditional furniture. Outstanding and timely customer service and delivery.Highly competitive pricing with an extensive variety of furniture.They care about their customers and never gail to go the extra mile. For all of these reasons I have been a loyal customer for decades.
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October 2023 by Lisa Love
John Geiger was great to work with. If you are looking for someone who is very knowledgeable and not pushy, while making everything convenient from the purchase to scheduling the delivery. Highly recommend if you are in the need for a new mattress.
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October 2023 by Mary Dykes
Barry was friendly and knowledgable about products. I also liked how the staff worked as a team to help my husband and I select our new furniture.
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October 2023 by Danella Twaddle
My husband and I recently had the pleasure of working with Chris at this HOM Furniture location, and I am beyond impressed with the exceptional service I received. From the moment we walked into the store, Chris greeted us with a warm smile and genuine enthusiasm to help.Chris took the time to understand our family's specific needs and preferences, and patiently guided us through various options that he thought would be a good fit for our home. I never felt rushed or pressured to make a decision, which is something I truly appreciate when making significant purchases.What stood out to me the most was Chris's professionalism and dedication to customer satisfaction. He went above and beyond to ensure that we were completely satisfied with our purchase and even offered us refreshments while we were filling out paperwork! We are beyond satisfied with our experience at HOM Furniture with Chris!
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October 2023 by Somberset
Shopping at HOM for my Purple firm was an excellent experience. The employee (John) I spoke with was extremely knowledgeable about the product (he's even built one at the manufacturer!). Any questions I had, I was able to inquire over email before being able to purchase the bed. He always answered them on the same day. When I could buy the bed, he had even saved my "wish list" so that another employee (Barry) could find it and make the checkout a breeze.Thank you, gentlemen, for making my experience at HOM enjoyable. I highly recommend these guys!
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September 2023 by Marcella Barnes
Chris was a pleasure and so easy to work with. No pressure and allowed us to take our time in making the right decision for us and our new home. Thank you Chris for taking good care of us!
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September 2023 by Candice Nelson
Absolutely fantastic. The bed was delivered slightly late but they were over booked. Kind, polite, and absolutely spectacular!! I don’t have enough good things to say how great this experience has been!!
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August 2023 by Pebble
we bought our mattress here, it's great, the rugs are also beautiful and there's a lot to look at in general
