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June 2024 by Jonathon Guyer, PMP, CSSBB
I evaluate Customer Experience (CX) for a living. I've presented nationally, internationally, and to members of the United States Congress.
My review of Halberstadt's CX delivery is informed, educated, and measured against decades of top in the nation-level expertise.
Halberstadt's CX = Great!! Couldn't ask for more or better. The team at Halberstadt's sets the bar at the highest measurable points and stands as an example all businesses should follow
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May 2024 by Kurt Schroeder
Great customer service, and very knowledgable. They made the entire experience easy! Excellent selection and price point.
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May 2024 by Mark Woelfel
I had the pleasure of working with Jonna, and she had me in and out of there with a new suit faster than I've ever had before, by leaps and bounds.
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May 2024 by Aleisha
If I could give 10 stars I would! They saved the day and my son's broken zipper the morning of prom. Still amazed and extremely grateful. From a forever customer. Thank you again!!
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February 2024 by Michelle Larson
Knowledgeable and professional. From the moment we walked in, the service was amazing! Everyone in the store was kind and helpful. Alexandria was absolutely fantastic with my teenage son and worked within his budget. They really make a connection with the customer. They definitely will have our business in the future.
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February 2024 by Michael Arnold
I had a wonderful experience at Halberstadt's. The staff was friendly, helpful, and professional. They helped me find the perfect suit for my occasion, measured me and fitted me with a suit that looked great and felt comfortable. The quality of the fabric and the stitching was superb. The suit was comfortable, stylish, and elegant. I received so many compliments on how I looked. I would highly recommend this Halberstadt's to anyone looking for a great suit at a reasonable price.
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January 2024 by Kenny Schmidt
Kendra, Todd, and Justin had all been super helpful the few times I have come in for suits and ties. Highly recommend
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January 2024 by Ezekiel Everest
The staff are very personable and very helpful with measurements and pick a suit style. Attention to detail on the measurements was great. Loved the number of options for suite color and extensive customization. Great price the customization and quality.
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January 2024 by Kevin McGrew
I’ve been a regular at Halberstadt’s for 20 years…primarily due to Todd. He is like a very good friend. He has fitted me for various suits and sports coats for 20 years. He is extremely knowledgeable of fashion, knows my taste and history, and I trust his recommendations. He is like having a personal “Beau Brummel” (a well dressed man) menswear consultant. He remembers my personal life stories that I’ve shared and is genuinely interested in me as a person..not just a customer. The St. Cloud area is lucky to have Todd and the Halberstadt’s team in this area for men who want to be well dressed and fashionable. Todd is the man!!!
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November 2023 by Jane Odenthal
I came in with my 20 year old son, he needed business casual clothes for two college conferences. Kendra was so very very helpful!!! She helped us outfit him for both conferences and he was so happy with his new clothes! She was the best!!
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November 2023 by Marissa Virnig
Halberstads was amazing to work with. We loved working with Todd especially. He has such a warm and caring personality, and was always willing to help us. He physically sat down on the ground with me and sorted through a big box of pocket squares the day before our wedding… as I FORGOT to get some!!! I would recommend Halberstads to anyone, and I can say my husband will be getting suits from them in the future!
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November 2023 by J K.
My wife and her sister set out on a quest with a rather impatiant 92 year old man to get a suit. The staff at Knights chamber was beyond patient, and extremely helpful at getting a suit that was not only good looking, but economically priced. They were beyond understanding of the situation, and definately made the experiance less stressful on all parties behalf. They are worthy of repeat business.
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October 2023 by Danny Woodward
Halberstadt’s was very accommodating for our wedding party. We had many groomsmen from out of town and they even travelled to our rehearsal dinner to get everyone fitted in time and brought our suits the day of the wedding to the hotel. I highly recommend the store to anyone getting married in the area or just looking for a good suit! Todd is a great guy and is very passionate and will work hard to get the job done right and on time!
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September 2023 by Zane Hazen
Best spot. Saved me the day before a wedding. Todd is the man
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August 2023 by Michael Gardner
The staff there, especially the manager, Todd, is second to none! Couldn't ask for a better shopping experience!
