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January 2024 by Terry Lewison
As usual, every representative showed us exemplary service. That's why we keep coming back. They are friendly, thorough, and there is no forceful selling. We recommend Eich Motor in St Cloud to friends and relatives. An excellent company!
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January 2024 by Carl Reibestein
Service at Eich Mazda was courteous and straight forward. It was the first time I brought my Mazda to them so the investigation into what was wrong was longer then desired but I was very satisfied with the fix and communication. I will definitely recommend them.
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January 2024 by Brian Parsons
It was the best car buying experience we have had. It was fast, informative and we were very happy with the whole process! We had been looking for a new vehicle for about 3 months. The last place we were at to look at a vehicle took over 3 hours and we just waked out due to the absolute insane time it was taking, the inexperienced staff who took us hostage! We like the car we purchased from Eich Motors and really were impressed with the staff! Thank You.
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January 2024 by Carol Berg
The service I received at Eich Motor was the best! Kimm Anderson is an experienced and knowledgeable sales consultant. He was informative and offered straightforward guidance to help me in my decision-making. The staff there were welcoming and professional.
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January 2024 by Art B
Service is friendly and efficient. We are always informed of open recalls, and work that should or should not be done. There is no undue pressure to do unnecessary work. They provide a pleasant place to wait while the work is being done.
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January 2024 by Kyle Myhre
Had a great experience working with Chris and Nate. They made the whole process of getting my new CX-5 easy. Would recommend anyone work with them if they need a new car.
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October 2023 by Steve and Beth Cragle
We have been Eich customers since purchasing two vehicles from them in 2010. They consistently go out of their way to offer excellent, intelligent service, and it feels more personal and welcoming than many other businesses we have had contact with. You can tell that their efforts matter to them, and that they feel they are giving value to the community in the process. I partly chose a brand they carry for my new vehicle because I wanted to continue to have them taking care of my car.
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October 2023 by Del Marty
Our CX5 has had a problem since it was new. It randomly shows “Blind spot monitors are blocked” and the sensors do not work.The only way to get them working again is to pull off the road and shut the car off. No error code shows when it is brought in for service. I believe Eich is doing the best they can to resolve the problem but Mazda is not owning up to the problem. They have stated that I may have to live with it. I believe this is a safety issue and I do not intend to live with it. Mazda customer care has been little help. We have exceeded the threshold for the “lemon law” and that will be exercised if they don’t come up with before too long. I believe that Mazda owns this problem not Eich motors.
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October 2023 by Christy Sitzman
Great service! The team is kind, and not pushy at all. Chris and Sally were amazing.Made sure they answered any questions. Everything went smooth and fast! Found my car right away and they helped me to make sure it all went well and met all my needs! Best of all they were still checking on on stuff on the car and was getting late they delivered it right to me the next day at work! I live almost a hour away! Couldn’t ask for better customer service! Thank you to everyone at Eich Motor Company!! Love my Mazda
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October 2023 by Kathleen
Love going to Eich Mazda for my car maintenance. The service department there is great. They're very efficient and always let you know if they found anything concerning about your vehicle, then explain your options fully. The whole place is spotless with a very comfortable waiting area. I always feel like I'm taking my car on for a spa day when I go there!
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October 2023 by Kayla Lough
After going to several other auto shops, I was referred to this shop, for possible transmission issues.The staff were friendly and completed a full inspection, which they sent the video to my phone of, which was cool.That being said, I took work off, commuted a hour to this shop, and don't feel confident in the outcome.I had them complete a computer reset, which costed almost $200. They stated computer issues were common with Mazda and that Mazda transmissions are often very reliable. They mentioned having my transmission oil tested, which was going to be much more expensive than the computer programming, therefore I didn't proceed, as they weren't able to confirm if I needed this or not. Hoping my transmission doesn't die on me, right after warranty expires..
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October 2023 by Eric Jensen
I recently bought a Mazda3 from Eich. When I called, the sales manager was great about checking inventory at other dealers to get me as close to the exact car I wanted with a short turnaround without even needing to ask him to do so. There was no need for back-and-forth negotiation, with the initial offered sales price well below MSRP. I'll definitely keep Eich Mazda as my first choice next time I'm looking to buy.
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October 2023 by Matthew DeGeest
Very easy car buying experience. They let me do a pre purchase inspection with another mechanic on a used car which made me feel a lot better about my purchase. Thanks Chris and the rest of the Eich Mazda team for a great experience. ?
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September 2023 by Rosie Pope
10/10! It was my first time buying a car from a dealership and Andrew made it as easy as possible. He helped me find my car, explained all the details and features, assisted me in setting up my Mazda app! He gave us all the information as he retrieved it helping to keep us in the loop!
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August 2023 by Liz Schultz
Mazda Service Center always has the best service for my Mazda every time. I can usually get an appointment within a few days of time for anything that's a regular maintenance. I love getting video inspections from the mechanic servicing my car showing me exactly what they did at each inspection. They go above and beyond each and every time.