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May 2024 by Dorlis Germain
Great job
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December 2023 by Bruce K.
We shop there often without complaint. BUT if you need to order something, like tires or car batteries, forget them. We waited forever for a 12v battery for my Prius, no battery, only frustration. If you can't walk out with your purchase, don't buy it there.
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November 2023 by Ibra Ali
Tire shop be careful!!!!!!!!!
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October 2023 by Andrew Bachman
I called ahead of time to see if they had a tire in stock. They said they didn’t, and they’d have to order it. They said I had to come in in person because they needed payment first. No problem. I asked him how much it would be. “I don’t know it’s been a while since I’ve ordered that tire.” Was the response I got. I said, can you look it up on the computer? And the response I got was “ No, I cannot”. I am a simple man, but if you can’t even tell me what the prices are, how on earth are you going to be able to order it, even when I show up. Costco employees are normally very helpful and courteous. I got neither. Good luck to the next person. I’ll go somewhere else.
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October 2023 by Google User
Thank you for you honesty and integrity, you picked up where St Cloud Toyota failed on our last tire escapade. You guys are always helpful and willing to take the time explaining things, never have been upsold by you guys
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August 2023 by Carolyn G.
We appreciate the money back at CostCo!!!The checks are a bit difficult for us , as we tend to forget about it by the time we reach the register. Living two hours away makes it difficult because our opportunities are few and far between. We were not in the know that we could use the check towards renewing our membership and had just done that. So, we were so elated when the " head cashier " offered to return an item and use our check to pay for said item. Phew !! Now we have no worries !! Thank you COSTCO !!Suggestion: think about having the money on an app, like TJMaxx. If you have this already, let the customer know when renewing membership THANK YOU COSTCO
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December 2022 by Marshall Shutter
I had a tire appointment scheduled here recently, as the last time I had my four tires switched in Tulsa was very fast and a great experience overall.I was told it would be about a 2 hour wait, which I understood, as they were very busy, and I could see how packed their schedule was.I checked in about two and a half hours later, and a rep said it would be about 40 minutes more, as they were "balancing the tires" on my car. I checked in again after an hour, to which I was told to wait another 40 minutes. At about 10 minutes to the store closing—after waiting four and a half hours for a job that took under an hour at another Costco—I finally got to go home. I won't be going here for tire changes again.I understand it was busy, but four hours was a bit much of a wait. At least they thanked me for my patience. Try the Baxter Costco location instead for tire service.
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December 2022 by Dave Rothman
Had 4 new tires installed - they tried to upsell me on needing new lug nuts and 3 new TPMS sensors for a total of about $300. While I may or may not have needed these things (I think I did not - just replaced lug nuts 2 years ago) it was the treatment by the tech and the manager that were most upsetting. Totally condescending, rude and disrespectful. I'll not be buying tires there ever again.
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December 2022 by Carleen Keske
They did a good job on my tires. Was pleased with the service. The woman who was working, Brittney, should work on her customer service and maybe try to smile and be a little warmer/friendlier.
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October 2022 by Youssef A.
I love you Saint Cloud nine years ago but they did not have Costco.I was visiting friends today and they told me that is a new Costco. I had to come and visit. Place was wide clean huge parking easy access to downtown Saint cloud. In the middle of the action. Huge parking lot. Easy to get in and out of the gas station.Inside was huge and clean and I was surprised they did not dim the light till 605 on Saturday evening. Service was good and the place was really clean.Good job Costco.
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June 2022 by Sweetpea M.
Don't waste your time or money. I paid for a membership I barely used . The first time I go the warehouse, I had a bad experience, high good prices, customer service sucked. Don't waste your money go elsewhere like Walmart. I want to return my card and cancel my membership. It's a waste don't do it.
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May 2022 by Matt F.
I love Costco. I'm closer to Sam's Club distance wise but will gladly drive a little farther for better products and services. From tires for an entire swingset. I almost need to send my paycheck to Costco. Love them
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December 2021 by JW Windsor
Honestly, this is the best tire shop I've been to in a long time. Their service is unmatched and the amount of time and care they put into their labor is top notch. I've been a long time customer of discount tire and firestone, Costco has by far the best care and service with access to the highest quality tires and sensor kits. By the way Jade had amazing customer service.
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December 2021 by Todd Smith
Great prices and product. If you are looking for national brand tires you can't beat the pricing.
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December 2020 by Brian Fiedler
Purchased 4 new tires and TPM',s installed by Costco's service technicians. Little over $1000 dollars spent. Should be all ready to go right.... I noticed my dashboard tire pressure said 37 to 39 psi between all 4 tires with nitrogen fill. The factory engineered spec is 30psi front & rear. The costco sticker reminder for your next service even says 30psi front & rear. The service technician handed me the sticker to put it on the window. Isn't that costco's job? The tire pressure spec is also located on the drivers door of the car.So they don't even check the TPM's or check the tire pressure off the lift. Interesting to read the tires owners manual and says under warranty claims, what's not covered "over inflation". These are brand new tires folks!I wanted a manager but instead got a supervisor and told him my problem and if he could help resolve it. A simple fix, lack of oversight. He didn't seem too concerned however the supervisor for the service technicians was sorry. Asked me what do I want the pressure at? I thought the question was awkward, Said 30psi. Did he know? I referred to the service sticker they handed me to put on the car window. Fixed 4 of the tire pressure's, or so I thought. One still read 37psi Left front. I know because the dashboard monitor told me, I even checked it manually when I got home. It was 37psi. I was soooooo frustrated. Sad thing was, it wasn't even busy. I was the only car in the shop at 11:30am to 12 and 4 to 5 guys running around. They literally just don't care. Even the shop supervisor. No time to check work. Schaningans. Takes me 5 sec on the dashboard Monitor. Far from professional.All they do is tires? Definitely service, quality of workmanship and complacency issues.I would like Costco to respond to my post.
