Computers in St. Cloud, MN

“I have an older laptop, 7 years ago I purchased it brand new, that I dropped about 5 years ago. It has been tough to get the money set aside to fix it, as I knew it would be expensive since it's a touchscreen and high-er end (not gaming) laptop. Once I started my business, I knew I'd need to have it fixed to be able to have a more organized place to do business than my phone and a notebook. I grit my teeth as I dropped it off to Don and the guys. After 3 days I followed up and they found some things that needed to be replaced because of the fall. I didn't question that at all since it was a pretty dramatic, high impact fall on the corner of it that shattered the entire screen. They kept me in the loop of what was being done and did the repairs quicker than I anticipated.Now, once I got it back, I couldn't use the keyboard or mouse pad at all. I called them up and they had me bring it in. I was frustrated since I did say to just fix whatever it was that was wrong. After spending some time with Don, we realized it was not their fault, it WAS working when he had it in safe mode, but something was going on with it internally. He kept it overnight, since it was closing time already, and worked on it the entire next day...not even joking, he went through everything that he needed to do and it was all day. When I finally went to pick it up the next day, he made sure to get it up and running to show me that it is indeed fine now and explained what he did. As with anything I seem to get my hands on, it was not user error or technician error, it was just my machine.In hindsight, would I do this again? Absolutely.I truly appreciate the work that was done, the explanations, and the patience when I was about to lose it because I couldn't use my laptop as soon as I got it back. Once I realized it was not their fault, it was something going on with my machine that was essentially "hidden", for lack of better wording on my part, it made me feel a bit better. But knowing it had stumped them too for a bit, also made me feel better too, ha.Thanks again, guys! You have a loyal customer here and I will definitely be recommending you!”

“If you need your computer fixed, tweaked, or replaced this is your go to place. I've all 3 of those things done over the years. They've recovered info from my dead computer, replaced it, and added two new screens. Not only will Katie solve your issues she'll find ones you didn't know you needed. Fantastic young lady and business! I'd give her 10 stars if I could.”

“Ordered an item online for curbside pick up. I was in the area before it was ready and stopped to ask if I could possibly pick it up sooner. They found my item and put a priority on it for me to help me out. Very happy with my service today!!”