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March 2024 by JOSEPH CHRISTIAN SARTIE
It’s the best. I came in with a phone issue and they fixed it without paying anything. They told me it’s a minor problem
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January 2024 by julie G
The lady who helped me today was extremely knowledgeable and went above and beyond. I've never had a bad experience with them. Highly satisfied customer.
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January 2024 by Stepan Matyushev
I bought a battery at an auto shop and when I asked if they would install it, they said no because of the weather. This was upsetting for me, I was very busy at work and I needed to know my car would start. My Boss recommended Batteries Plus, On Monday morning, one of the coldest days of the year. Tony, from Batteries Plus, replaced my battery that I bought somewhere else. I was so impressed with his upbeat personality and wonderful customer service skills. Can't say enough good things about my experience. Thank you Tony and staff.
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January 2024 by lulu moon
very easy to order and pick up batteries, good customer service
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December 2023 by Chelsie Russell
Amazing Place! They install all my batteries for me and I highly recommend going to batteries plus for all your battery needs!
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December 2023 by V Clear (Valerie Clea)
Great experience- always!
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November 2023 by Georgia Robillard
They went up and beyond for me to get me the right batteries and even arrange for delivery! So impressed!
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November 2023 by Jeffrey Tesch
Yesterday I stopped at Batteries Plus to have my charging port replaced on my phone. I did try and clean the port and remove any debris and thought i had it clear. That wasn't the case. In a few seconds the tech used a metal pic and cleared it. He could of just replaced it and charged me and I would of been happy. But they just cleaned it, made sure it would charge and then didn't charge me. Just another reason to get your phone repair needs and battier/blub needs at this store.
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November 2023 by Yvette Nelson
The guy was very helpful and curteous. He let me know of deals they were offering. I needed a new battery in my key fob and he replaced the battery for me.
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November 2023 by Dave Domine
Friendly, fast, reasonable.
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October 2023 by Will Vervair
I typically like this store because I can bring in a battery (car, truck or marine) and they can do a test on it. Mostly confirming what I already suspect. Their prices are competitive and their service is good. The thing that I don't like is that the staff there does not seem to know much about batteries. I asked about deep cycle batteries and they barely could answer my questions other than prices for the various options. A little training and they get 5 stars.
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October 2023 by Michelle Smith
I went in for a new battery in an iPad for the combine. I told him I needed as soon as possible and they told me it be an hour. It was ready 45 minutes later. Also the staff were very friendly and helpful.
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October 2023 by Blizzard Secret
STEER CLEAR! COMPLETELY DISHONEST!!!The worst experience - a second time. I ordered a replacement back for my iPhone 13 Pro but was unsuccessful replacing it on my own. Called Batteries Plus who said that they wouldn't be able to use the replacement part I had, as they only replace with glass. When I went to pick up my phone, I quickly learned that they replaced the back with the same metal part I had, not glass. A couple days later my microphone stopped working. When I took it back, they figured out that in replacing the back they had knicked the battery which shorted out the microphone. They replaced the microphone (I'm sure with an aftermarket part) and also the battery. They assured me that their aftermarket battery was just as good as an Apple battery. Lo and behold, my phone stopped holding a charge and would intermittently restart at random times. I took it back and asked them to replace it with an Apple battery. They took my serial number and said they would order one. When I went to pick my phone back up, it still showed that it was not an Apple battery. They assured me that it was but refunded the cost of the replacement back. I called Apple to ask if a battery was ordered under my serial number - the rep said a serial number wasn't necessary to order a battery and that if my phone was indicating it wasn't an Apple battery - then it truly wasn't an Apple battery. I now have a one year old iPhone that has an aftermarket microphone and battery - also, with aftermarket batteries - when dropped the face of the phone will pop off, which is what has happened to mine.I took my iPad to the Sauk Rapids location a couple years ago to have the screen replaced, which they did but used a cheap screen replacement part. The home button did not work and they didn't answer the phone when I tried calling several times to ask them to repair it again. A month or so later the screen stopped working all together. I just gave up and bought a new iPad.Again, steer clear. They replace with cheap parts and are dishonest in the process.
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August 2023 by Josh Olson
I needed to replace one golf cart battery. The staff was incredibly nice and helpful to me. They went out of their way to find me a lock washer to replace the one I was missing. When it's time for a whole new set of batteries I will definitely be getting them from Batteries Plus.
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July 2023 by Duane Heier
Hunter responded to my phone call questions regarding the replacement of my smart phone battery and repair of the cracked back very professionally, understandingly considerate, and directly to the point; complete with cost and turn around time estimates. Based on Hunter's phone call response, I brought my phone into him for repair. The cost and turn around time estimates were honored. I appreciate Hunter's honesty, truthfulness, and integrity in generating trust in and for the company that he works for.
