Affinity Plus Federal Credit Union

Hours: Affinity Plus Federal Credit Union is highly appreciated by its members for friendly and helpful service. Customers have noted that staff work with individuals and are willing to assist with various needs, such as check deposits and car purchases. Many praise the quick and efficient service, especially when visiting branches for things like replacing lost cards, which can be done in about 15-20 minutes. Members also value the lower interest rates offered on credit cards compared to big banks, along with rewards points that can be redeemed for various items. Despite some challenges with call wait times and automated systems, members generally find the experience positive. Some mention that drive-through wait times can be longer, especially when staff work both lines. Overall, members feel like part of a community, with improved credit scores and good customer service making banking a better experience than expected.

1. St. Cloud, Minnesota