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February 2024 by Jonathan Rodriguez
Horrible costumer service I asked for help with my account and I ended up getting my account closed
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February 2024 by Aaron Delgado
Incompetent employees including the manager.
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November 2023 by Mo K
HORRIBLE HOW DOES ONE PERSON TAKES 30 min and only one person working . Poor management. Atleast 10+ people walked off the line after waiting 20 minutes
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July 2023 by Bennett Ryan
Lilly and the manager Sema (not sure on the spelling) were extremely helpful and took the initiative to figure out the issues I was having with my different accounts. They definitely took the extra steps and did everything they could to help get everything sorted out between my personal and business accounts. These two ladies made sure everything was sorted out and the problem was resolved. I hold the staff here in high regard for their knowledge, customer service, along with their willingness and eagerness to overcome the challenges that can arise from an individual having multiple types of accounts and loans with Wells Fargo and another establishment.
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May 2022 by Lauren Mccann
The tellers were super friendly and helpful during a stressful series of transactions. Thank you Brandon and Lily!
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February 2022 by Nazira Isoeva
Pls if you close put it on web site.
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May 2021 by Lisa Zurbey
Went to this branch this morning to make a deposit! No tellers working! What's going on????Changed to this bank two years ago because of good service! Not so much now!
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October 2020 by Freddy G
Hi , I yes want to know when open?is true Totally abondened their customers
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October 2020 by Majik Man
Exactly when do you plan on opening up? Totally abandoned their customers with closed doors
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January 2020 by Phillip Greene
I CHANGED MY BANK FROM TCF TO WELLS FARGO, AS I ENTERED THERE WAS NOT A SOLE IN THERE BESIDE THE TELLERS, I REALLY FELT LIKE I WAS FORCE OUTTA THERE, AND I WAS TOLD IT'LL BE A HOUR TO OPEN A BANK ACCOUNT. AND HE ALSO TOLD ME IT'LL BE MORE THAN $25 TO OPEN AN ACCOUNT, THE EMPLOYEE REALLY MADE ME FEEL VERY UNCOMFORTABLE SO I LEFT AND WENT TO ANOTHER LOCATION WHERE I HAD NO PROBLEM OPENING AN ACCOUNT.IT TOOK LIKE 30MINS TO COMPLETE AND I ALSO TOLD HIM THAT THE WELLS FARGO BRANCH IN NEW BRIGHTON SAID IT'LL BE MORE THAN $25 TO OPEN A ACCOUNT, HERE'S MY POINT, THEY NEED NEW STAFF OR SOMEONE GOING TO FILE A LAWSUIT AGAINST THAT BRANCH!
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January 2020 by Pocket Change
Great customer service and great employees. Macy is the best. If you are reading any other reviews below mine is not a 5 Star please ignore it because I go to this brunch at less 3 times a week I know their customer service very well.Great job everyone especially Macy.
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November 2019 by Hadj Taki
Lot of fees. They start charging me monthly fees without my approval. When I did complaint about it they refuse to refund me. I closed my account
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August 2019 by Kurdistan Country
Great customer service and great employees. Macy is the best. If you are reading any other reviews below mine is not a 5 Star please ignore it because I go to this brunch at less 3 times a week I know their customer service very well.
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May 2019 by Amenti Megersa
I am so satisfied with Banker Bill Wolpert he is a great advisor help me how to save money and avoid fee.
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September 2018 by Hemen Ali
Great customer service and great employees. Macy is the best. If you are reading any other reviews below mine is not a 5 Star please ignore it because those people been at this brunch once I been there at less 3 times a week I know their customer service very well.
