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August 2024 by Walter Moreno
bad customer service, rude lady inside the branch bad attitude
she think we are doing favor to wells Fargo by banking at wells Fargo she need to be polite and humble
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July 2024 by Walid Najajra
Rude customer service, I don’t recommend coming here.
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June 2024 by Stacey
We came here to set up a joint account- Paulo was kind, knowledgeable, and friendly! Would recommend!
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June 2024 by Ty H
Everytime I go here there is a new restriction on what I'm allowed to do. I manage a business in the shopping center and have been managing money through this branch for the last 2ish years. At first, I was doing deposits at the deposit drop box. Then, the deposit drop box stopped opening for me and I was told I need a key to access it. After my management told me they wouldn't get me a key due to cost, I was told by the branch manager I could just bring deposits to the counter. I have been doing this for the last year or so, normally about once or twice a week. Last week, I was told I'm no longer allowed to do this and I need to use the deposit box and that I don't need the key. The deposit box is broken, and you have to slam on it to get it to open. Opening it and closing it a minimum of 3 times before you can actually put your deposit in.
Now, today, I was told I am not allowed to make basic change at this branch because I am not a customer. I was told I need to have the account number for the business account, which I do not have. The restrictions here are pathetic, and the fact that they keep changing what is allowed, with no consistency is absolutely bizarre.
I will no longer be utilizing this branch's services, which sucks, because other than the girl that was working counter this morning (May 24th 10:30am) everyone in this branch knows me and greets me with joy everytime I walk in.
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April 2024 by Anne “Anneslots” Margaret
Very friendly branch. Staff is always very professional and pleasant. My transactions are usually quite complex, but are always handled with ease and great care.
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February 2024 by Jonathan Rodriguez
Horrible costumer service I asked for help with my account and I ended up getting my account closed
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February 2024 by Aaron Delgado
Incompetent employees including the manager.
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November 2023 by Mo K
HORRIBLE HOW DOES ONE PERSON TAKES 30 min and only one person working . Poor management. Atleast 10+ people walked off the line after waiting 20 minutes
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July 2023 by Bennett Ryan
Lilly and the manager Sema (not sure on the spelling) were extremely helpful and took the initiative to figure out the issues I was having with my different accounts. They definitely took the extra steps and did everything they could to help get everything sorted out between my personal and business accounts. These two ladies made sure everything was sorted out and the problem was resolved. I hold the staff here in high regard for their knowledge, customer service, along with their willingness and eagerness to overcome the challenges that can arise from an individual having multiple types of accounts and loans with Wells Fargo and another establishment.
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May 2022 by Lauren Mccann
The tellers were super friendly and helpful during a stressful series of transactions. Thank you Brandon and Lily!
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February 2022 by Nazira Isoeva
Pls if you close put it on web site.
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May 2021 by Lisa Zurbey
Went to this branch this morning to make a deposit! No tellers working! What's going on????Changed to this bank two years ago because of good service! Not so much now!
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October 2020 by Freddy G
Hi , I yes want to know when open?is true Totally abondened their customers
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October 2020 by Majik Man
Exactly when do you plan on opening up? Totally abandoned their customers with closed doors
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August 2020 by Liberta Dz
Lot of fees. They start charging me monthly fees without my approval. When I did complaint about it they refuse to refund me. I closed my account
