“Fantastic! I came in after my battery died thinking I probably needed a new one. Steven diagnosed it and suggested a specific battery for my vehicle. By the time I checked out, with my 15% discount, he had already installed it and had me ready to go! Unbelievable customer service! Highly recommend for ease of service, friendly staff and competitive pricing.”
“Hadn't been in the store since they moved. Very nice and clean inside. I was working on my four-wheeler at home and realized I needed to replace the old original spark plug. Ran in here just before they closed. Staff was friendly and extremely helpful and in a very short time I had my plugs and was out the door.”
“This place is amazing. After reading all the bad reviews I was skeptical on getting my phone fixed. My camera wasn’t working and my screen was cracked. I went in to get it fixed, sucked I had to wait to get the parts in but after it came in, they fixed it no problem. Forget what all these other negative reviews say, I’d go back to that store any day.”
“Just had a great experiance, Logan was a great help! I came in with both brakelights out and Logan made sure that it wasn't the fuse. Thankfully it wasn't. He helped me find the right lightbulds and even changed them for me. It took less than 15 minutes. Thank you!”
“Employees are always polite and professional. Some of their clientele can lack manners which can sour your experience. #retailsucks Shelves are nice and clean for an auto parts store. I trust these people under the leadership of the manager/supervisor that's been there for the last 10 years or so. They're my go to Auto parts store.”
“I just have to shout out a word of gratitude for Terry at O’Reilly’s in Champlin for his above and beyond helpfulness. He not only provided guidance for choosing the right product but even helped me get the product into my van in the right portal for oil! His service is greatly appreciated. I know where to go for help with my vehicle if there’s a need in the future! Thank you Terry!”
“Went to O'Reilly with some car trouble to diagnose and David went above and beyond and basically fixed it for me. Well, not basically: he did fix it. With one part that cost $9. Great service. Friendly, knowledgeable and extremely helpful.”
“I had just gotten off a plane and my windshield wiper had froze and broke off as I started driving home. Ugh. The young man working the counter at the Richfield store helped me get the right one for the conditions, installed it, had great polite manners and so respectful. I was so stressed out and he made it so I could finally head home safely in the snowstorm. I gave him a big hug!! He just smiled. Thank you for epic service and saving the day!”
“They were very helpful, sold me a battery.
Upon taking the vehicle to bonfes and finding out the vehicle actually needed a new transmission and more ,I asked o riely if I could bring the battery back , they allowed me to.
Thank you”
“Employees are top-notch. I go there when napa fails. I am oftentimes looking for parts/filters for generators/ heaters etc. I don't have a "vehicle to just type in" The employee's will not stop tell you get your part. Warehouse is just up the street.”
“Went here for brake pads and rotors, mistakenly ordered the wrong type, and they were quick to not only catch the mistake but help me get the right ones. Greatly appreciated and friendly employees!”
“Daniel at the desk driving an awesome Volkswagen was super helpful! Today!
I’ve had a laundry list of parts that I have wanted for my more rare Fiat 500. Thanks to Daniel, he showed me a super great site to find my rare parts. Super thank you for helping me in JAM!”
“I purchased a car battery online with the pro install. I came in and the battery was swiftly and professionally installed. No problem! Will definitely use them again.”
“Customer service here is amazing. These experts know what they’re talking about. They know what parts you need and they’re always willing to go above and beyond to help you find a part that you need. If you they don’t have it just amazing just amazing.”
“Salesman checked old battery, cancelled my on-line order which was the wrong size, and went thru options that were right. All with a great attitude. Definitely recommend for any battery needs.”
“Experts you could trust when it comes to your parts anything for your automotive and if they don’t have it, they will try and help you find it from another resource. Those guys are very knowledgeable and very patient when it comes to working with the customer and the customer is not veryon cars they’re there to help”
“These are good, honest folks. I bought the wrong part due to a misunderstanding on my end, and the return process was easy and generous. Super reasonable. Will be doing business again.”
“I had an annoying warranty issue and I wasn’t very hopeful I would find resolution. Jordan went above and beyond to serve me. I’m so grateful and will be a customer for life.”
“Circled the block several times and couldn't find the place, but from checking the other reviews it seems like it has a similar degree of signage to a CIA black site—which is to say "none whatsoever". Never made it here but it's pretty funny so I'm rating it five stars.”
“The employee at this store are polite and hard workers. They even go extra mile to make sure u get the product in need not what u thought u want. There is also a few soul that are good at Lexington store and n the worst O'Reilly's is on rice streets. Lexington do send used parts. ✔️ Buying is eazy but warranty and return is always an issue”
“I purchased a battery today and Gabe, an employee of this specific store took the time to gratefully help me install it. Though there were some issues with the installation he went out of his way to make we got it done.”