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7AM - 4:30PM
8236 Arthur St NE # D, Spring Lake Park
Self Storage
“I want to leave this review to shed some light on by far the best employee your company has to offer. I had been struggling with issues related to my payments for my rent for a couple months and had a very hard time trying to get things figured out and resolved by several employees at this location and also with a few people at the corporate office. The day finally came when I walked into the spring lake park office to be greeted by HAYLEE BEHNKE. First off she was very happy, calm, friendly and an overall wonderful presence to be greeted by walking in the door. She was very patient with me as I explained to her with some frustration all of the things that I had been struggling with for the last few months with my rent. She proceeded to handle the situation EXTREMELY well and did everything she possibly could to accommodate me and the troubles I was having for the last few months and in very little time she got everything figured out for me and I walked out the door with a smile on my face! I hope she gets the recognition she deserves for being the BEST employee your company has to offer!!!”
“Really helped out, great customer service. Mathew was awesome! Arrived after hours, someone locked the unit I had reserved but Mathew was able to change me to another bigger unit.”
“Great family run business. There was a mix-up, I got an old box instead of a new. Owner called me and personally made things right. The old box was taken back and a new one was onsite in few hours no questions asked. The box is really clean and nice.”
“The online process was so easy! I rented a unit from the Fridley location and Desi was FANTASTIC! The process was so easy and simple through and through! The location is very clean! Would absolutely recommend renting a storage facility from this location and from this company as a whole! Really good prices as well!!!”
“These dudes MOVE !!! They ( 2 people ) were able to arrive at my 1st apartment, load everything in to their truck, drive to my new apartment, and carry everything up to my 3rd floor walk up all within *1 HOUR*. I seriously could not believe it. 5 stars across the board.”
“Mary-Rose (& Alan) are amazing to work with. When I needed to downsize to a smaller unit… they showed me my options, walked with me to be sure I was ok with the location of my new unit, and handled the transfer smoothly. Couldn’t have asked for more…well maybe less of my own « junk » to sort through! ?.”
9:30AM - 6PM
1750 MN-36, Roseville
Self Storage
“Mia in Roseville was wonderful! She helped answer all my questions and was super nice! This is my first time renting a unit and she is really knowledgeable and helpful. She showed me around to my unit as well and gave super detailed instructions which I really appreciated. Thank you again so much!! :)”
“I rented at Stor for over a year and cannot say enough amazing things about the experience. This was my first time renting a storage unit and Stor has exceeded my expectations. I was nervous about keeping my things somewhere outside of my home because it was new to me, but I am so glad I picked this one. The move-in process was easy and simple, getting in and out of the building is secure and quick. Payment is easily processed through autopayments. The building has plenty of sturdy carts to utilize. Everything was very clean, dry, and completely climate controlled. When I moved out this week to relocate out of state, my items were in the same condition they were when I moved them in last summer. I barely had to sweep the unit, that’s how clean it was. Moving out was easy and hassle free. All the interactions I had with the staff were great from move-in, general questions, to move out. They responded quickly and knowledgably. I highly recommend this facility!”
“We have had a wonderful experience at Extra Space storage in New Hope. Kitsha and Walker made everything so smooth for us, the storage facility is very clean and it is conveniently located. I highly recommend!”
“Would like to Thank Kathy for Understanding my not so Usual antics at times & Hope she Knows her work is noticed.She takes great Pride out here in Blaine , Very clean Facilty Inside & Out . I've been here 4yrs & Love it .Kathy can do it ! ?”
“We had a great experience with Ace Moving! Manuel (Manny) Rodriguez led our move, including packing, loading, driving and unloading at our destination. He and his crew were professional, friendly and efficient. They were great to work with. Manny was very communicative and made sure everything went the way we wanted. He continued to check in throughout the times he was in our home and make sure things were running smoothly. He was able to fit some big furniture up very narrow steps -- we were very impressed! He was also just a joy to work with, bringing a positive energy to the moving experience. Brandon helped us by coming out to the house to provide an estimate, and we were really impressed with his work and communication. Sherry and Ashley helped with coordinating the logistics and making sure to be in touch before and throughout the move. All were great! Thank you so much for helping in our relocation!”
“Absolutely wonderful experience with the staff and the property. The second time I came to drop stuff off I accidentally left my unit open and thanks to the wonderful staff calling me closing the unit and then holding the keys for me to come back was phenomenal. highly recommend this property to anybody in the Twin Cities area looking for a safe affordable place to store their belongings.”
“I highly recommend, I was looking for several options and thanks to Krystal, who was very kind, cute, very patiently explained everything to me in detail, resolved all my doubts, she was great, an excellent person.”
“Recently had Matt's crew of John, Jorge and Dustin help with a partial move. They were extremely profession and friendly and incredibly fast. We will be using them again shortly to complete the move and would highly recommend them.”
“Amy was the best, cannot thank her enough!! Superb everything, the place is very clean and accommodating! Highly recommend can’t give enough stars !! Thanks for everything!!”
“Michelle was very helpful. I had many questions since it was my first time renting a storage space. Michelle did a great job explaining the process and guidelines. Gave me peace knowing I chose a good place.”
“Public storage reviewI want to say a million things about public storage but I can only write so much. If there was anything you guys could change to make this place a better place. It would be nothing at all. Such great workers or should I say I know at least one great worker. She has patience a great smile so very much so great customer service. Every time I call or just walk to pay my storage bill she’s always quick and very eager to make my day a better day. I like that about this location specially there’s never any mishaps. The place stays clean. And I never have any problems with you guys at all. Keep up the good work. I love renting from you guys.”
“After being frustrated with my storage rate going up over the year that I’ve had it from $70-$152. I simply called to ask how much notice I had to give if I was going to move out of my unit and possibly to another storage facility…
Jeanette (sp??) Went above and beyond when I only called to just ask that one question and hang up. Jeanette not only answered my questions but she was able to help me get a new storage unit for $67; the same size and at the same location. All I had to do was switch from the unit I was currently in to another one.
She could’ve just answered my question and hung up, but she took the time to understand what was going on and what was important to me/my needs. She even let me take a day or two to think about it but put notes in on my account if I decided to go with her suggestions (which I did).
Let me tell you, she was SO helpful and went above and beyond that she actually made me more upset with how poor of customer service I received later in the week from a bank I was dealing with. As I left Wells Fargo I was thinking, “They need Jeanette here because she’s helpful and cares and these women are the complete opposite!!!!”
She even went above and beyond at showing me the new storage unit during a downpour.
I know I am a customer who has only had a couple interactions with her, but I will be a reference for this woman because she knows customer service. Any company would be lucky to have her working for them. Public storage, you better give her a raise. Or let her run a property. Because she’s a good one, and you are lucky to have her.”
“Can't say enough nice things about this place. Customer service was great, price was good, the move was outstanding!We stacked things in the container, knowing FOR SURE they're going to shift, and flop all over, but it was 330am and we had to get all our stuff moved immediately and had no choice. Nothing shifted. Nothing moved. Everything was exactly the way we left it in the container. Unreal.It's pretty cool to watch the guy load and unload. He has a remote controlled pallet jack thing, which was interesting to watch. It's cool though, the container isn't getting put on and off at a 45 degree angle, so nothing's shifting.Yeah, all in all I really liked the company, and we'd totally use them again”
“Outstanding service! Friendly helpful customer relations. Rose has incredible phone voice and sooooo patient and helpful. Haylee is incredibly friendly, helpful and knowledgeable. Can’t say enough good things about these two. Great experience!!!”
“We just got our storage unit and the whole process was so smooth and easy. The facility is very clean and feels safe. Steve was super helpful and was responsive to all my needs. Would definitely recommend!”
“Alan was great. Personable and got me in and out quick. Save my butt. Everything I needed was booked and was able to find me a space. Thanks to Mary Rose as well for the assist.”
“We are renting a 10X10 Climate Control Unit, the rental process was very easy and the facility is very clean. The price is very reasonable compared to other storage sites in the area we are in. The location is very accessible and we like the security. Thank you Public Storage!”
“Great place for storage! Clean and climate controlled. Easy access yet secure and safe. Shayla is amazing! She is an excellent employee and they should be lucky they have such an awesome asset to the business!”
“We've had to use several storage facilities in the past, but if North Star Mini Storage in Shoreview had been the first, we wouldn't have had to look for another. If you're searching for a place to store your stuff, put this one at the top of your list. This facility is superior to others in every way; it's excellently managed and maintained, clean, well lit and most importantly, secure. Mike is a pleasure to work with; he's professional, responsive, efficient and always has a smile!”
“Was stressing about finding the right price and location to purchase a storage unit. Did a search on Google and found The Lock Up storage
The people who I talked with was very knowledgeable in there inventory and was able to get the job done and now I'm a client with the company.”
“I messed up my online reservation, and Robin came to my rescue @ the Brooklyn Park Public Storage. She even worked with a manager at another location to figure things out!
I'll DEFINITELY use her facility again...and Recommend You Do, Too!!!
Thanks for making my move easier, Robin! You are wonderful...and kudos to the person who hired you, too!!!”
9:30AM - 6PM
424 N 3rd Ave, Minneapolis
Self Storage
“Good location for me I think they are a convenient place not far from everything, clean restroom, friendly service and no hassles I would recommend them to anyone.”
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“Great experience moving an antique baby grand piano with these guys. They're incredibly professional, friendly, and I had extreme peace of mind that my beloved family piano was safe in their hands. On top of all that, they found a solution to fix the pedal leg that had been disconnected about 30 years prior. They took extreme care to position the piano too since it was moved to a location with a hard wood floor. Would hire them again in a heartbeat to move anything!”