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“Amy was EXTREMELY helpful!! Very nice and helpful. Very professional. She was a real joy and very calm to a very stressful situation.She NEEDS a huge bonus and promotion.Thank you Amy.James Fiksdal”
“I was at this store last weekend when my wife got a new phone and I had a few technical issues and needed a new screen protector. Even though there were several customers, Devin and Torrey did a great job getting to everyone with professionalism and some good humor.”
“David Gerzina was most helpful in resolving issues that were caused by a local authorized retailer. He was patient, kind and extremely customer focused. I would recommend him and this location! Thank you for turning a rough situation into a positive experience.”
“Sam was so helpful! Had a great time getting all my ATT shopping taken care of, thanks Sam! We will only be coming back here from now on, excellent customer services.”
“Stopped in to replace my phone at the Andover store. Sadik (I apologize if I spelled the name wrong) helped me ? from start to finish. Appreciated him very much today! Great team member.”
“Best new phone experience ever! Jabbar was the only one on duty, servicing multiple clients at the same time—yet he gave enough time and attention to everyone. He found us a new plan plan that made more sense and costed less, transferred data to the new phone, and set up the new phone with no glitches.”
“Brock was the best person I have ever worked with in any customer service role. He was working with everyone very well and very knowledgeable. That guy needs a raise.”
“I always receive friendly, prompt, & awesome customer service. I have never left without the purpose for my visit being accomplished after 2 years of service.”
“Malcolm was exceptional! I walked in a frazzled mess, unable to figure out some issues with a new phone and he solved all our problems, going above and beyond to make sure the phone worked, and answered all my questions. He even checked our wireless plan to make certain we were receiving the best deals. Very professional, kind, patient, friendly, helpful and compassionate. I highly recommend this store and Malcolm! Thank you so much for an outstanding customer experience!”
“Trey was fantastic helping me transfer over to cricket I had the worst time trying to leave xfinity with my number and Trey made the transition so seamless! I really don't know what I'd do without his help. Cricket just gained a life long customer!”
“This Cricket Store is AWESOME!!! Stevie the store manager goes out of her way to make sure your order is exactly right! My brand new phone was so messed up, but I didn't get insurance! She made sure I got a replacement through the warranty on the phone!! Several times I had to go back and she was WONDERFUL!! IF You're going to buy a Cricket phone and you need to have your Cricket phone looked at or have questions go to this Cricket Store in Coon Rapids, located by the Walmart Store!! I was hesitant about switching over from ATT to Cricket. I'm not sorry one bit because of Stevie the store manager!! I highly recommend this Cricket Store in Coon Rapids over any location!!”
“Samantha is a rock star. She is very helpful, very knowledgeable, so nice to work with and she addressed all our issues and fixed everything. She is the best. I highly recommend you shop here for all your cell phone needs”
“Everytime I go to this location i’m always greeted by the nicest men, they fix any issues I have with such swiftness. Amazing location truly haven’t been to a nicer location”
“Do you want the address young lady helped us out. I was trying to put a SIM card into a new phone I picked up. There was a problem with the phone. The young lady figured it out and it'll work out.”
“excellent service, fun guys,(FUNGI'S LIKE A COUPLE OF MUSHROOMS) WILL REPEAT SERVICE & PASS THE WORD TO CREATE MORE BUSINESS TO WEAR THESE GUYS OUT EVERYDAY.... PEACE!!!!”
“I was welcomed by Charlie and another employee, they helped address my concerns with my old phone, and helped me choose the new phone most able to meet my needs.”
“Kevin is awesome. My wife and I stopped into the store today as we had alot of questions s with no answers after swapping over to at&t at a target the rep from target left out alot of details and options that would of been available to us from the get go but I've learned they don't give you all the Info nor the actual pricing as it wasn't a simple $160. Definitely would recommend the store and Kevin is awesome taking the time to explain our options and such. Even added our youngest son to the plan which we weren't goi g to originally but with the honesty and time given we didn't see why to wait”
“i had a great experience in this store. my family and I came to get new phones and the sales person treated us very well. although they were out of Iphones he directed us to another store where we could get it and the service over there was great too. I love my two new moto G phones they work great and my daughter is in love with her iphone, she even named it. thank you for a wonderful experience.”
“Lamar's the man. Stuck it out with me for 2 hours while we went through the process of switching carriers to Cricket. I had a lot of questions comparing possible phones to get and he helped me answer every single one of them. If the answer wasn't easily available with in store info, he did online research for me to find it. And not once did he make me feel like I was asking too many questions. His patience was top tier. To top it off, he stayed past close with me to finish the transaction. If that's not customer service, I don't know what is. Give my man a raise ?”
“I had an amazing experience at the store today. The lady who assisted me was extremely patient and helpful in answering all of my questions. I was there to purchase a new phone and the customer service I received was excellent. The staff took the time to understand my requirements and provided me with a range of options to choose from. I'm really glad that I found this location as it made the whole experience so much easier and stress-free. Overall, it was a great shopping experience and I would highly recommend this store to anyone looking for a new phone or any other electronic gadgets.”
“Absolutely wonderful staff. We only waited about 5 minutes. They were knowledgeable and patient with each customer. Susie ensured we were getting the best products for our family and was very kind!! Top notch!”
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“Customer service from Yousef was fantastic. Courteous, kind and delivered everything he had promised over the phone. Second to none. I would highly recommend this location!”