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October 2024 by A Marie
Prompt service, though they’re not as friendly.. Today a clerk by the name of Brandon didn’t even offer any counseling with my new prescription..
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September 2024 by Kaitlyn McCarthy
Been using this pharmacy for about 6 months and they've always been so communicative with me and I've never recieved any stigma from them. I don't work near here anymore but I'm going to travel the extra 20 minutes to this pharmacy because the ones near my new work just don't measure up.
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July 2024 by Eric Johnson
I don't know what their policy is for using certain size bottles for certain prescription amounts, but there is NO consistency. One time I'll get a 90 day supply that fits in a smallish bottle just fine and then the next time it will be in this bottle that is 5-6 times larger than the prescription amount and only fills the bottle a tiny bit and is the same as what I get for much larger amounts.
I tend to know my meds by the containers they are in and there is no consistency whatsoever from fill to fill. I have never experienced this with any other pharmacy in my life.
Also, they have these giant plastic bags with large pieces of paper, where other pharmacies use bags that are applicable to the prescription amount. Other pharmacies either have a QR code to get the pill information or do not include a ream of paper for each prescription, or have much smaller paper/information printers that reduce the size and amount of info that is included with each prescription. If I pick up several prescriptions, I almost need a shopping bag just to carry those.
Seems like they are several years behind in their packaging standards as well as policies for consistent prescription-to-bottle usage...
I can't complain about the service or notification services, as they are great, but the end experience of just picking up prescriptions needs some catching up it would seem.
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April 2024 by Alisa C
They are always on it ?
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November 2023 by Marc E.
We stopped by Hy Vee today and decided to have lunch in their market place before we went grocery shopping. We decided to have hibachi today. I ordered the pork with rice noodles, veggies and terriyaki sauce. It was pretty good. They do have other places to choose from like pizza, chicken, burgers and another asian place. If you are in the area you may want to try this.
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November 2023 by Nancy E.
We went to hy vee to do some grocery shopping. Before we started shopping we decided to get some lunch in their market place area. We had stopped here before and had fried rice which was pretty good but today we decided to try the hibachi grill. You pick out your noodles or rice then veggies and then protein and sauce. It was really pretty good. I got the rice noodles, veggies, chicken and teriyaki sauce. Would recommend if you are looking for food you may enjoy.
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August 2023 by Molly M.
Wow! Delicious, fresh lunch today at the different food small shops along the side of the store that offers many kinds of cuisines: from freshly grilled wood pizza, hibachi grill, & many others! I picked a build-your-own-bowl from the hibachi's offering. I picked out my fresh ingredients from the raw area with the help of the friendly hibachi server who grilled it up to perfection! Kudos Hy-Vee!
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July 2023 by Twin Cities Dental Executives Connect
WOW Customer service! We had an event planned tonight for 80 people and with the storms last night, our catering service lost all of our food. Kari and Amy at the Spring Lake Park HyVee were able to pull together a menu last minute AND deliver it to us last minute! They really helped us in a bind. I have always loved HyVee, but then now earned a customer for life and will get all of my catering referrals! Thank you so much!! #amazing #customerservice
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July 2023 by México V.i.P
?? nice
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June 2023 by Darby O’Brien
I have had nothing but great service from your spring lake park pharmacy . The professionalism is beyond compare. Heather , Brandon , and the rest always goe above and beyond what I expect . Customer service is a dying art these days , so to be treated like I am by your staff , is a breath of fresh air . Heather is one of a kind Hy Vee is lucky to have her as an employee.
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June 2023 by Kevin Bebensee
Always have had great service.
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May 2023 by Kristin F.
I had pulled pork sliders and they were incredibly tough. The barbecue sauce was decent. The prices are very high. We also had an eclair. It was stale.
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March 2023 by Betty C.
Had a mixed experience in shopping at Hy-Vee Spring Lake Park. Love the tidiness and variety of products. However, discounted pricing is not always reflected at the register. Also, watch out for some of the disconted pricings are only for PLUS customers. You need a magnifying glass to see the small print under the discounted price. So be prepared that it will take you longer to shop in Hy-Vee versus other grocery stores. I have to have price adjusted or request customer service help during self check out about 80% of the time.Couple recently bad experience: 1) Weekly deals ad received via Facebook were not honored at the sotre saying that was a misprint.2) Bakery code was marked incorrectly by their staff and charged me more. When questioned the bakery staff, they said the price was increased yesterday. The bakery manager corrected the staff that it was not the case. I ended up paying the same price as the day before but it took me 15 extra minutes to square this away.
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February 2023 by K I.
I cannot go into these stores. The fish smell from the seafood department is so putrid it smells like a day old tampon disposal bag that needs changing.......Sooooo Gross!
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November 2022 by Joe
Booked a covid vaccine appt and they had no record of it when I walked in. There should be an option for zero stars.