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“I highly recommend John Maurer at the Eagan store for his helpfulness in helping me decide on a large front door entry rug. The store has great quality and good prices.”
“Working with Stephanie in the Flooring area was an amazing experience. Her extensive knowledge of carpet and humorous approach reduced the stress of making those hard decisions. I would highly recommend her for all your flooring needs!”
“Went and checked out a queen size box frame-mattress for my son's room . Younger guy was working there when was super chill didn't try to push some crazy expensive stuff we didn't need . I respect that and would recommend .”
“Excellent customer service and great delivery. Cole was very helpful with a box spring that didnt fit.
My new Sealey matress is amazing.
Best sleep of my life!
Thank you”
“Super knowledgeable sales person and helpful without being pushy. We've always had a great experience buying from Slumberland and will continue to be loyal customers.”
“I bought a new mattress and bedroom set here about a year ago and really like them so when it came time to get another mattress for my guest room the choice was easy. Jerry was very helpful and friendly both times and the delivery process is as smooth and easy as can be. Highly recommend.”
“The salesman was helpful. He was not pushy, very patient as we had our kids with us. It's hard to find Good customer service. This gentleman on 11/20 at 230pm was good. If his boss sees this, give him a raise. He was kind and not annoying or rude.”
10AM - 8PM
8236 Tamarack Village, Woodbury
Mattress Stores
“We can’t wait to see our family room furniture in our home! Thank you, Mryon for your kindness, helpfulness and knowledge. Movie nights are about to be so much better ?”
“Such a great experience working with Scott at Today's Bed! He was extremely thorough and we received our mattress in quite a quick turnaround time. He also helped facilitate the removal of our old mattress. Definitely recommend using Today's Bed - it was the best!”
“We had an amazing experience from compassionate customer service with integrity to receiving quality furniture. If you’re looking for furniture at a great price with friendly customer service, look no further. Elsa’s is your place! We love our furniture! Thanks El!!!”
“Great experience. Jeremy greeted us right away and allowed us to look without hovering. He checked on us and even helped to make sure things matched our kitchen. Found me a dining room set, and bar seats. Pleasant, professional, and helpful. Thank you.”
“Coffee table we found at Becker in Woodbury is perfect for our needs. Derik was super helpful (with no pressure or following is around while we looked). Good variety and great value for the price.”
“I work with Kristen S, and she is fabulous. Attentive to your tastes, interests and desires. I bought a full living room sofa sectional from her last year and when we decided to replace our family room furniture this year we went immdiately to Kristen S. again.”
“**UPDATE: OMF sent their CSR out to us with a new mattress. They replaced the mattress that had been manufactured out of specs. The Original Mattress Factory decided to stand by its product.
I wish we could give a lower rating.
We have purchased several original mattress factory mattresses over the years and have been satisfied with them. That no longer is the case.
We recently purchased two twin XL mattresses for our new king-size bed. The salesperson requested that both mattresses be manufactured on the same date so they would be consistent.
Upon installing the mattresses on the bed, we immediately noticed one of the mattresses was 1 to 2 inches taller than the other mattress, we contacted Original Mattress Factory to discuss the problem. Original Mattress Factory sent out a Customer Service Rep, Lonnie, to inspect the mattresses. Lonnie took measurements, used a level, and determined that one of the mattresses was way out of tolerance, according to their specs. He also determined that the mattresses were manufactured on different dates, which went against the salesperson's request with our order.
The Original Mattress Factory solution was to bring the defective mattress back, disinfect it, open it up, remove some padding, then close it up, disinfect it again, and return it to us.
We expected to purchase a new mattress, not a refurbished mattress doused in disinfectant chemicals. We asked for a new mattress to replace the defective mattress that was sold to us. We expected Original Mattress Factory to stand by their product and replace it with a new mattress that was manufactured correctly, but so far they have refused to replace the defective mattress.
We will be reporting Original Mattress Factory to the BBB.
Lousy quality control and, lousy warranty. Very disappointing. Take our advice and do not buy from Original Mattress Factory because you will not sleep at night.
**UPDATE: OMF sent their CSR out to us with a new mattress. They replaced the mattress that had been manufactured out of specs. The Original Mattress Factory decided to stand by its product.”
“Ed was truly delightful to work with, professional and friendly. He helped us find the right sofa and chair at a great price, and it was delivered and un-packed in our third floor condo two days after we placed the order. HIGHLY recommended!!!!”
“Steve is a great guy and the price can't be beat! Highly recommend for shoppers looking for value. May not have as many items to choose from but certainly fits the bill for most people!”
“Lori is very knowledgeable when it comes to mattresses and she was a big help when picking out the right one especially for somebody like me who is dealing with lots of aches and pains.”
“The guy that showed us around the store was very helpful and knowledgeable about the furniture in the store. They took so much care when they delivered our furniture as well. You guys are awesome!”
“We have purchased 4 mattresses, including one for a college bound son. Fair prices, high quality products and friendly staff. We appreciate the no frills and no gimmicks business model. Also, the no returns policy on bedding etc. is good for customers. A return with other places is resold. Kind of gross if you think about it.One suggestion, a customer loyalty program would be appreciated!”
“From start to finish, the experience was top notch. The furniture we ordered was quality workmanship. Our sales person was professional and accommodating. The delivery team was professional and took great care setting things up. I was happily surprised they put scuff pads on all the furniture. I would highly recommend them and we’d certainly use them again. Very high quality furniture.”
“When the time came to replace the water bed bladder in my queen soft side, Waterbeds Minnesota had exactly what I needed in stock. The fit and finish were great and the price and service were even better! Sterling Sleep Systems ER 9254 with custom fit liner.A happy sleeper once again!!!”
“I want to thank Elisa Lobo Neese for helping us to find the best mattress at Macy’s furniture she is the best macys is so lucky to have her she talked politely and identified every single mattress and there functions and asked us a couple questions to help us which one was good for us thanks a lot for you Elisa we are happy with this mattress”
“Jordan the sales person was friendly and an obvious expert with his products. He was patient answering our questions. He was working alone and showed some anxious ness when more customers came. There was some confusion on which system we purchased but he corrected the misunderstanding quickly. I would recommend this store and Jordan to others.”
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“The warehouse of really nice chairs, quality art, lamps, beds, and anything else you'd find in quality hotel is amazing. They offer some new furniture upstairs. Highly recommended!”