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“My daughter and I came in on Thursday for our weekly Sam's club stop. They were out of what we came for but the manager Philip went above and beyond to make my kiddos day. The lady at the service counter was awesome too, I unfortunately don't remember her name though.”
“This store has improved much in the last year(s). Customer service still very slow sometimes. Forgot my card once and took 20+min to get a temp card. 25+ year Sam's club member. Used to have business account, which Sam's no longer offers. Big negative. Still have CostCo business account. Like tire dept. Have bought tires at Sam's for many vehicles, for many years. Tire dept is my primary reason for keeping a membership.”
“Decent sams, pretty well organized. Able to find most things we need but sometimes pricing isn't as good as Costco or even smaller box stores. Either way if you need a pallet of waffle mix - look no further.
Side note, the automatic cleaning things are super cool, and I love that they hand squeeze orange juice but... 10 bucks for a thing of OJ hand squeezed or not is exorbitant.”
“Store not organized, Slow to checkout and leave store. Took 10+ min to leave the store because the people scanning your purchases to let you out the door did not know they were doing. Dialed tire dept, got pharmacy, they sent me to tires, rang to front desk, no answer after many rings, call dropped, dial tone. Poor customer service in store. Tire dept good, once an appointment is made by call center. Can not call tire dept. Have bought a lot of tires over 20+ years, like Sam's tire dept.”
“This store has improved much in the last year(s). Customer service still very slow sometimes. Forgot my card once and took 20+min to get a temp card. 25+ year Sam's club member. Used to have business account, which Sam's no longer offers. Big negative. Still have CostCo business account. Like tire dept. Have bought tires at Sam's for many vehicles, for many years. Tire dept is my primary reason for keeping a membership.”
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“A store where you find the most basic products for your home environment with an excellent price and with the convenience of paying your bill from the App and avoiding ATMs if you are in a hurry ”