Sam's Club in Shakopee offers its members great values on a variety of products and services, including groceries, pharmacy items, home furnishings, and more. Customers appreciate the quality of merchandise, often finding better prices than at department stores, although some items may not be as competitively priced as those at Costco. The store is generally well-organized and clean, making it easy to find necessities. However, there are mixed experiences regarding customer service. While many employees are friendly, some customers report a lack of acknowledgment and responsiveness, particularly in the Tire department. Additionally, the café has received complaints about cleanliness, specifically regarding fountain drinks. Despite these issues, members can enjoy unique offerings like hand-squeezed orange juice and appreciate the overall shopping experience. More registers and staff at checkout could enhance the experience even further.
Everyone is mostly nice and respectful. But when you go to the food court there's always a women working there that's always annoyed with everyone for some reason.
June 2024
The values are the best you can get and so is the merchandise. They even carry Levi's. And so much less than department stores. Save money.
June 2024
Great service desk gal was super nice. Don't remember her name, though sad on me.
