-
November 2023 by Jade B.
My boyfriend and I were in there the other day to return a microwave that didn't fit in our kitchen. Upon arrival we could just tell that Patty the team lead was not in the mood to be helping customers. She seemed irritated the whole time and even looked like she rolled her eyes when she saw us. She seemed rude to the people ahead of us too. Don't know if she was having a bad day or what but either way you don't take it out on the customers that are helping to pay your finances and keep this place in buisness. If you don't like your job get a new one or get a new attitude. Overall not happy with our experience.
-
May 2023 by Donald E.
First Time at this locationHas everything other sam's clubs has!I got their dinner rolls to try!!
-
February 2023 by B L.
This store has improved much in the last year(s). Customer service still very slow sometimes. Forgot my card once and took 20+min to get a temp card. 25+ year Sam's club member. Used to have business account, which Sam's no longer offers. Big negative. Still have CostCo business account. Like tire dept. Have bought tires at Sam's for many vehicles, for many years. Tire dept is my primary reason for keeping a membership.
-
September 2022 by Cathy P.
Sam"s is closer to my house than Costco. Sam's is easier to shop at than Costco. Gas is good too!
-
November 2021 by Jake P.
The gas station attendants are treated poorly. Broken air conditioning gives them no relief on hot humid days. Just to momentarily step out of the toxic fumes and intense Minnesota heat in the summer would be great. Most of the attendants are elderly people. And, to use a bathroom they must walk about a 5th of mile roundtrip. While they are gone, there is no one to help customers-in-need. Imagine that 1/5th mile roundtrip walk in upcoming Minnesota's brutal winter weather. Sam's, you can do much better.
-
May 2021 by Mike F.
I have zero issues with this location or Sam's in general. As a matter a fact, at numerous locations I have run into very helpful employees and managers. This location is closest to me so they get the bulk of my business. It's a whse club folks - no frills (especially during covid - ahh I long for the days when you'd see entire families having their lunch, feasting on free samples). Anyway, use their app for scan and go as that has been the best (and it does keep your receipts handy)! They cycle through items pretty regularly so you will get seasonal options. Fuel and liquor on-site too which is a plus. I tend to avoid Walmart when possible but will walk happily into a Sam's - this one in particular and usually taking advantage of the early member hours!!!
-
March 2021 by Deborah P.
Awful experience with a return. I gifted this teeth whitening kit to one of my daughter and item did not work as advertised and gadget fell apart at wiring near harness. I went to Sam's Club in Shakopee Minnesota where I was unable to pull my purchase history on the app and they were not able to find this purchase anywhere!!!! I was very surprised! Manager proceeded to tell me that my history would pull up if I would log onto there Wi-Fi which still didn't pull my purchase history. This item is very viewable in their website at $ 59.99 plus Tax. They gave me a gift card for $50 which made me irate. I proceeded to give them back the card and took my box which he had to pull out of the garbage! I am a palled that he didn't even try to correct it. I will not be renewing my membership this May.
-
January 2019 by Pam Widener
Beautiful flowers!