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January 2024 by Wade Andrews
Nick and Carrie make everything I do with their agency easy. Great people that care about the community they support.
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March 2021 by Rachel Hjart
Friendly service and quick to respond!
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March 2021 by Aaron Stotko (4SeasonsSports)
It's been about 5 years now since we made the switch from Flo and Progressive over to American Family and it's been one of the best decisions we've made. Craig out of the Shakopee office has always pointed us in the right direction. It feels good to know that I don't need to be an expert in insurance and the policies he works with us to select are exactly what we've needed. Insurance can be tricky with the fine print around things like actual cash value, full replacement and the list goes on. Having said that, we can trust Craig and his team to make sure we're always protected! Thanks guys and keep up the great work!
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March 2021 by Luke Riveness (LukeRivy428)
Craig Swenson has been extremely reliable over the years and has always put our interests first when it comes to rates and customer service. Highly recommend!
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March 2020 by Diego Gonzalez
Craig and his crew are amazing! I would recommend going with them any day! They are super attentive to emails and get back to me within minutes! They are amazing to work with and really friendly! I will be sure to spread the word to friends and family!
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March 2020 by Julie Snell
Outstanding customer service. We had to quickly make a change to our vehicle insurance and just left a message since it was definitely after normal work hours. Nick not only made sure we were covered - that night still - but he called and made sure we knew we were covered. That to us is a WOW! Everyone in the office is very knowledgeable as well as helpful. Thank you very much.
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March 2019 by Alexander Silko
Friendly people. Good service . Easy to work with
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March 2019 by Judy K
We have been very happy with the customer service at American Family in Shakopee. We would recommend them to anyone looking for an insurance company.
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March 2018 by Robert Seemann
Nick and his staff are very pleasant to deal with. They follow up on things and run a great office. I most definitely recommend their services!
