NAPA Auto Parts offers quick service and helpful staff, making it a reliable choice for auto needs. Customers appreciate the fast assistance, such as scanning check engine lights, and the store's inventory is often well-stocked. However, some reviews mention that customer service skills could improve, with reports of unfriendly employees and occasional negative attitudes. Despite this, many loyal customers have visited for years, drawn by the helpfulness and efficiency of the service.
Great and fast service. Had a check engine light. Came in and got the scanner, brought it back in and was out in minutes!
July 2023
Thankful for the spray can paint mix, but customer service skills could use work. I had to use the bathroom while waiting and some real grouchy people work there who don't like customers and yell obscenities from by the bathrooms in the back.
June 2023
Great pricing and great service, they have OEM parts, which are not always available at dealers at a much better price
