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June 2024 by Meara Beighley
Very friendly staff, they have a lot of options for your dog/cat.
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May 2024 by Erik Dunne
Always a helpful staff with great recommendations!
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April 2024 by julie Hackett
Great selection and service. Employees are very knowledgeable
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April 2024 by Lucinda Pepin
Brandy trimmed my dog's nails. She did a great job. Very satisfied.
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April 2024 by Raina Turcotte
Love the auto ship option. It's so convenient. We also that our two dogs in fur nail trims with Brandy. Her caring and calm energy is so good for our dogs.
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March 2024 by Julie T.
I'm able to find the brands of dog food that I'm looking for there. Also, the employees are so welcoming and hospitable. I enjoy chatting with them and I'm always surprised at the level of knowledge they have regarding the products in the store.
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December 2023 by Dena
Terrible nail trim experience by Kaylon. I have 3 dogs, my first dog was anxious and I could hear her making choking sounds so I went in and the neck collar was sooo tight I couldn’t put my fingers between the collar and her neck. I immediately told him to loosen it. Her eyes were blood shot and bulging because she was being choked! No wonder why she wasn’t behaving. After it was loosened she did fine. My next dog somehow jumped off the table right away so we had to go in and Kaylon grabbed him by his neck despite him flattening to the ground in fear! He wasn’t being aggressive at all and never is. He is a rescue and I haven’t seen him act like this in a year and a half since I got him. He’s totally shut down now and acting traumatized. My dog also broke a nail very short in the midst of that, so I’m guessing he’s now in pain. No nails had been trimmed yet. He rushed the dogs in there without getting to know them for a minute and was completely out of line in how he treated them. DO NOT RECOMMEND.
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November 2023 by Amy Laude
Nearest location was out of stock so I ordered online with standard shipping. I was surprised when this place dropped my order at my house same day. Great customer service from Chuck & Don’s.
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November 2023 by Kat G.
We love the products and variety at this store. Also the Manager and staff are always kind and caring. Their LOVE for animals is very obvious! The store is also close to us and as Seniors we appreciate the convenience and help we receive!
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September 2023 by P Dixon
Staff is always friendly and helpful when ordering low stock specialty foods. Thank you!
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September 2023 by Brenda Jensen
Had an issue with a delivery. Called and talked with Melissa at the shakopee store, she was so professional and had taken care of the issue right away. Within 40 min I recieved my missing bag of dog food. Kudos to you Melissa. Great customer service equals loyal customers.
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September 2023 by Stephanie Buel
I love this store so much. Their groomers and all their staff are kind and truly care about the pets they serve. Today was particularly busy and they handled it so well.
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August 2023 by Lori Manske
It’s been so darned hot - too hot to give my sweet, energetic pup the stimulation she’s needed. Today I decided to take her with me to Chuck & Dons for some sweet smells and treat shopping. The staff was wonderful and since other customers are dog lovers, Sheila got lots of love. As we were leaving I asked about the do-it-yourself dog wash; one happened to be open so we washed and conditioned and dried and brushed and even perfumed!!! She got a long overdue bath and (sorry not sorry) they’re happily cleaning up the piles of dog hair and wet towels we left behind! The ladies who helped us were so fun and made me feel that my dog is the prettiest and sweetest ever. Wish I could give 10 stars!
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June 2023 by CRISTY C
ShaiAnn provided great service in preparing my online order and calling me to let me know it was ready!
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June 2023 by Veebear
First time to this pet store and everyone was very helpful and friendly! Decent prices on dog treats and bones. Will be visiting again soon for our doggo needs. :)
