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June 2024 by Tira Duvernay
The Commercial manager Pat is awesome!
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June 2024 by Norman Malecha
Friendly employees, give military and service discounts
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May 2024 by Mr. Boba
Do not go here. They're RIPPING OFF CREDIT CARD NUMBERS Made 1 and only 1 purchase on a specific day at this specific store with my buisness card and the same night fraudulent charges on door dash and another store manually entered amd mycards was locked by the bank. I'll be making a police report aswell.
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May 2024 by Paul Schulz
Completely awesome knowledge assistance and service. Go to this AutuZone establishment is the best. Absolute best!! Thank you!
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April 2024 by Quinn Elyse
horrible staff, very rude and not helpful at all. went to recycle some oil and a battery, there was 2 staff working, a male and female, both extremely rude, didn’t clarify the rules with the recycling and just gave off very irritated attitudes. would not recommend coming here at all. what happened to customer service ?
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March 2024 by Alexander K
Holy attitude from the dude running the store. So high strung. Napa is where it's at.
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February 2024 by David Cooper
Has what ya need
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January 2024 by Debbie Bohmann
Best customer service ever, I wish I could give Moises at AutoZone in Shakopee more than 5 stars. The night before a road trip the low beam bulb my 2011 Toyota Sienna went out. I can do the most basic of car maintenance so I watched some YouTube videos and looked under the hood only to find the parts in my Sienna didn't match up to any of the videos and my manual was worthless. I gave up and went to Jiffy Lube where they told me they couldn't change it either. Tried AutoZone as a last ditch effort. After giving my issue way more time that I ever expected, Moises figured it out and changed the bulb for me. I was so thankful I tried to tip him and he declined. Beyond impressed!
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January 2024 by Bob Buth
I just stopped in to the Auto Zone in Shakopee looking to have a battery replaced in my daughter’s car before she goes back to college. Moises was extremely helpful, pulled the old battery out, cleaned the battery terminals with a a brush and cleaner ( they really needed it) and installed the new battery. Great job and I highly recommend seeing Moises and this store!!
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January 2024 by Jenni Rislund
I had gone all over Shakopee and Eden Prairie trying to get a new battery for my Jeep without luck. It was either sold out or they couldn’t get to where the battery was placed (under the passenger seat). The guys at Auto Zone not only helped me find a new battery they replaced it for me even though it was tricky and not something they usually do for my model of Jeep. They just created a life long customer. Great customer service and overall kindness!!
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December 2023 by Robert Jarsulic
Always there for the help. And quite a bit in stock.
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December 2023 by Paul Hooverson
The store manager, Moises, was very helpful. He knew the right battery for my car and even installed the battery for me. It’s so refreshing to find quality service like this!
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October 2023 by Carmen Lara Molina
very efficient staff
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October 2023 by fiery katy
Very very helpful store!My car broke down in the cities and i had to get a car jack on the fly with my husband. Unfortunately, the jack didnt work to the fullest on my car and we went to return it at the store where we live….that store was giving us a HARD time and I was able to call them right up, they remembered us, and were able to help us so we could buy the best jack for my car. Thank you so much to this store. Truly superb customer service.
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October 2023 by Matt Hendley
The guys at AutoZone were incredibly helpful. They spent extra time helping me get me car started yesterday, allowing me to avoid having to get it towed. Great customer service!
