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November 2022 by Chris Shewmake
Horrible workmanship, installed "rebuilt" motor but real mechanics verified it was not really rebuilt. Very sloppy install and did not even use all the proper parts. Also, will not honor the warranty or fix anything
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August 2021 by Valeriy Shevchenko
Good customer service! Did a great job repairing my car as well! I would come again. I would also recommend this place anyone else looking for auto repair.
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March 2021 by Dj Roberts
No answer and no reply to voicemail. Its been a few weeks. Updated rating due to response. Thanks for reaching out!
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March 2020 by Chad Peterson
I’m all about supporting small local business but had issues with Sorenson. They don’t return phone called, don’t show up for arranged appointments and worst of all the two vehicles I brought there stunk like CIGARETTE SMOKE after! I cleaned the cars out myself and found ashes on the ground even! (We don’t smoke.) I wanted to like this business but was ultimately disappointed.
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January 2020 by Paul Lundgren
I would highly recommend visiting Sorensons Automotive if you are looking for service. Not only are they great mechanics that know their trade they are the most honest and caring people we have used to work on our vehicles. They have integrity and a genuine concern for you. By going the extra mile on my last visit they saved me from spending a large amount of money on repairs that I would never have been aware of. This buisness is a class act. I look forward to working with them in the future. Trust is a great thing to have when it come to car care.
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November 2019 by Gerald Martinez
Fantastic guys and service. They don't rip you off. I really love them and highly recommend them.
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November 2019 by Matthew Thompson
Called into the shop with a question, but had no intention of using their services as I was in a different state. However, I needed some help from somebody truly knowledgeable about Subarus and an out-of-the-norm problem with my alignment. When I called in, they were extremely helpful and gave their best advice. Never did it seem like I was taxing them with my problem. Super cool guys!
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November 2019 by Phil Vierling
Quality work at a fair price
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October 2019 by Megan Richards
Great guys. Very professional and customer oriented. I have had them repair my car and I can honestly sty I am blessed to have them as my techs. Kudos!
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August 2019 by Jonny Stange
Recently bought a 2010 Subaru Impreza Outback Sport from the Sorenson's. The care they gave the car prior to purchase was superb! Had one minor issue with the car after purchasing, but the Sorenson's drove out to our place and fixed the problem at no charge. After one summer I can easily say without a doubt that I love the car! These are quality people offering quality cars, definitely recommend buying from them! Very impressed!
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August 2019 by Tom Clements
We helped my daughter buy her first car from these guys - a 2012 Forester. I thought that since they were Subaru specialists they might be more careful and knowledgeable about any Subaru they would sell.
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July 2019 by Gary S.
Great experience today. Had some engine lights come on. Had arranged to leave the car there overnight for service tomorrow. Arrived early today, they took me in right away, hooked up the car to the diagnostic machines, made some adjustments and sent me on my way. 5 minutes. Got the car fixed before my ride to take me home (which I didn't need) come to get me. Very pleased.
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June 2019 by Sank
I purchased a 2009 Subaru Outback from Sorenson's in Febrary 2019. In May of 2019, on a drive from Minnesota to Oklahoma the car died. The differential seal failed and the oil leaked out of the differntial damaging the cylindars on the passenger side. I had put less than 1000 miles on the car since buying it. Sorensons offered to bring the car back to Minnesota, at my expense and offered a free diagnsostic to see what's wrong with the car, then said they would work wiht me on the repair bill. I am very dissappointed that they basically have told me to bad, so sad on this purchase, and their only remedy was for me to spend more mony at their shop. On further investigation I found that a number of postive reviews on their Google profile were written by employees and the family members of employees. This is deceptive advertising. ... Read More
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May 2019 by Ama S
Sorensen's has been the best place I've ever gone to to have my car repaired and I've tried plenty of places.They are extremely knowledgeable, they will tell you the truth and the bill is WAY below if you were to go somewhere else. I will ALWAYS take my vehicles there. Plus, I wasn't able to pick up my car before 5 and they drove it to my house. What auto mechanic shop does that. They think of the customers first.
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April 2019 by Steve Mann
These guys are great always overstepping the boundaries of how to take care of a customer. Very knowledgeable letting me know what should be fixed, what could wait, what type of recalls we're out on my vehicle. Always got my vehicle fixed in a timely fashion. Willing to give me a ride after dropping off my vehicle. They even delivered my vehicle one day after completing the job! I'll never take any of my vehicles anywhere else. I'll always recommend Sorenson Automotive. They won my business for life.
