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April 2023 by Ronald Martens
Dustin did a great job for me. Thanks Dustin.
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March 2023 by Matthew Hampton
Best shop experience AND customer service I've ever received at a dealer in close to 30 years. Honesty, communication, hard work and a friendliness second to none. Extremely impressed!
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March 2023 by Rod
Perfect! Parts dept did me right. Thank you
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February 2023 by Ben Stelpflug
The staff was knowledgeable and did a great job working on my tractor. They kept me updated on progress and worked me into their busy schedule. They have a great attitude and were very pleasant in helping me. Great job!
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January 2023 by Mark Byrum
Checked in 7 am leaving noon replace oil pressure sensor great job thanks .
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December 2022 by Mandeep Singh
Great service and cooperation. Had an air leak under the truck, got it fixed under two hours even on the day of winter storm. Very cooperative and helpful staff. Especially the gentleman named Dustin. Great service. Keep it up guys.
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November 2022 by TSB -
Never a good time for a coolant leak!Never a better time than to be at an exit with a RIHM KENWORTH!Nick thanks for helping me coordinate with RIHM South St Paul to get the pipe here by courier. (Steven!)Dustin! Thanks for checking and not just saying "It'll be 3 days".Work was quickly completed and I was back on the road. I'll see you Wednesday when I return from Edmonton Alberta to do the other repairs your mechanic recommended.It's very rare to get this rapid service from a dealer. For that, you've earned my respect and business.Tony ReidTSBTANKERS
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July 2022 by Jake K
I visited recently with a clutch issue that another shop could not figure out. They found quickly that my clutch brake was bad and informed me right away and kept me in the loop the entire time I was there. They even offered me a loaner vehicle to go into town while I was waiting for the truck to get fixed. These guys are professional and know their stuff! Thank you!
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July 2022 by Matthew “Matt” Bradshaw
They are amazing. We’re able to work me in last minute for my airbags. Excellent customer service.
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May 2022 by Dan Jensen
These guys are definitely the best I've dealt with. Every time my truck needs anything done, it goes to these guys. Very knowledgeable and professional in every aspect. The only downfall is that being the best around, they are booked out all the time. They are a great company to work with and I recommend them to anyone for all of your truck service and repair needs.
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April 2022 by Al Gadbaw
Great bunch of guys there. Parts is awesome.
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April 2022 by Raj Dhaliwal
Nice guy he let me in fast and fix my truck awesome job
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March 2022 by Adam Weber
Very friendly staff willing to help customers with what they need
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October 2021 by KMD TRANSPORTATION INC. Lease operator
I came in for a coolant leak I already told them what the problem was. It took over 3 hours just to tell me that they don't have the part. Then they charge us for doing nothing. They said charge for diagnostic. I don't need diagnostic when I already know what the problem is. (I can clearly see it's leaking in 2 spots) If you don't do any work then why are you ripping us off ? Charging us for doing nothing. Crooks
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January 2021 by Jessica Claude
Jason in service is very nice... but, you need a good 'people person' when you're handing out ridiculously priced bills! If we didn't HAVE to go there cuz of the truck my husband bought, Kenworth T680, I would shop around. Our most recent visit was for a sensor ($558) & replace mud flaps ($399), then a week later, another sensor ($661).Their invoice gives total amounts under parts & labor w/ little to no explanation of service techs actual hours of work or what each material charge is. So this last time, best I can tell, we paid $70 for two zip ties, as that was the only shop supplies listed in description.