Ace Hardware is a locally owned and operated hardware store that is part of a global network of over 5,000 Ace stores. As "the Helpful Place," they are committed to providing personal service, quality products, and a convenient shopping experience to their customers. The staff is known for their knowledge, experience, and friendliness, always striving to be the most important thing they have to do today. Customers appreciate the store's clearance section and the ability of the staff to quickly find and order specialized items. One customer, in particular, was impressed with the exceptional service provided by an employee named Owen, who went above and beyond to help them resolve a lighting issue with their new camper, even going so far as to provide them with a snack during the process.