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February 2024 by Scott Dickinsen
Steve was helpful with the purchase and paperwork.Devon orchestrated a smooth install.
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February 2024 by Ross Mau
I've bought a few appliances here without incident. No problem, but when things go wrong their customer service is terrible. We bought an oven that was delivered without oven racks. Here we are nearly a month later and a dozen phone calls and still missing an oven rack.Megan has been apologetic when she is reachable, but says she will follow up with details but doesn't. Another manager was rude to my wife today when she called to try to finally remedy this. All in all a very frustrating experience.Edit: update here we are a couple weeks later. No phone calls or emails from anyone to help us out. Entering our third month without all our oven racks. At first I wanted to give them the benefit of the doubt since we'd had good service here before, but now I can't help but laugh at how comically bad their customer service was. In our last communication we were told we should consider it a blessing we had a stove top we could use.
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February 2024 by John Lynch
Warner Stellian is an excellent place to buy appliances. We have bought many appliances from them over the past 30 years and service is always excellent
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February 2024 by Kristin Maier
We purchased a new washer and dryer through Warners' Stellian. They made it easy to adjust the delivery date as we got closer to when the project was ready. The delivery folks were the best! They moved everything in and out seamlessly and that was no easy task. They installed both units and got them started. They were super professional and really went the extra mile when a banister had to come off of the stairway to get the old dryer out. This is why we buy our appliances from Warners' Stellian!
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February 2024 by Cheryl Olson
Very friendly service. I had help from the minute I walked in the door from a very honest and friendly salesman.
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February 2024 by Maggie Mau
Absolutely awful customer service. Delivered our stove 2 weeks ago without oven racks. After many unreturned phone calls finally got an oven rack in the mail. Just 1! Not a cheap stove. I am very disappointed by their team.Update: two weeks later, and still no second oven rack after several calls. At this point, I wish I could just return it and shop somewhere else.
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February 2024 by Russell Milles
Small, stuffy showroom. The staff is lackluster.
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February 2024 by Sherine Peterson
Where is my$280 extra warranty paper? Is it really needed? What are washer hammer arrestors? Are they necessary?
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February 2024 by Jane Turk
Great experience from showroom to delivery - quick turnaround and professional, careful service. Highly recommend!
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February 2024 by Leslie Kennedy
It was such a seemless and easy process from the time I walked in till the time my refrigerator was delivered. I highly recommend!!
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February 2024 by Tracey P.
My husband and I have had Werner selling appliance for repeatedly come to our home for issues on washer, right with our tag washer. Our hoses were apparently switched and we even had water damage. Do not ever buy this appliance! Worst appliances and worst customer service ever.
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February 2024 by Bree J
The install was so fast! Loved that I could purchase over the phone and schedule everything quickly.
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February 2024 by Bill Lowell
Our sales person retired, new person every bit as good. I've never had a problem with Warner's, always great sales service. DON'T KNOW when/ where the above text came from, maybe previous LG purchase 3-1/2 years ago. Maybe best to get a washboard and some stones if manufacturers can't make more reliable machines. Anyway, our sales guy, Cain, helped with options and warranties, did a good job. Delivery guys were great.
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February 2024 by Ceil McDonald
We had a great experience with our purchase of a washing machine. We were able to purchase AND get it delivered within three days, which was quicker than we had dared to hope. The installation team was terrific. We were very pleased with the whole experience and highly recommend Warners' Stellian Appliance.
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February 2024 by Jackie Lantry
Rebecca at the St Paul store was very helpful and no pressure.The delivery and plumbing crew were polite, helpful and thorough.
