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November 2023 by Jessica Miller
Been taking our vehicles here for years. Raks always explains what needs done so it's easy to understand, it always honest and never tries to do unnecessary work. Was recently given a quote to fix an oil leak by a local mechanic that was $1600+. Tuans fixed the leak, put on new brakes and rotors, and a new battery for less than $1000. The only thing is you have to make an appointment far in advance because they are so busy, but it's worth it for the piece of mind.Services: Brakes
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November 2023 by D Gore
Went to get my cv axles done because my mechanic was in vacation. Tuan service was trash because when I took my car to my mechanic, he told me the mechanic did not finish the job. The bolt to the cv axle was not completed which was causing a grinding sound on my front axles. Now, since the mechanic puts your car to the parking lot they should have heard the grinding sound when they put their foot on the brakes, because that's exactly what happened when I put my foot on the brake I heard the sound. At first, i didnt think nothing of it but a few month padt and i was hearing the same sound.My wheel was becoming loose on the front passenger side because of the improper installation. My mechanic told me my car was a death trap and not to go to that mechanic again. Be careful folks! If you do get your work completed please take it to someone for a second opinion. You whether be safe than sorry. I would have giving this post 0 stars.
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October 2023 by Licheng Liu
This place turned out to be the true best to me. I found this place through a massive amount of recommendations in Reddits. I was a Midas customer previously until being charged 1800 for a lifting door issue (starting from 800 then issues keep coming till 1800). I knew my right front wheel had some noise may need a repair but Midas send me an estimate of 1700. I don’t believe them at all. Then in Tuan, the technician totally fixed all with a 350 price! My car now runs smoothly. This is very amazing to me after overcharged by Midas for years! One notice to other who want to send your car to Tuan: make schedule before coming. This place is famous and may be always busy. Like I can only schedule a two-week later slot. But trust me, this place worth waiting!
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September 2023 by Meat S.
I heard that they're a good shop. Wanted to give them my business. Called several times and each time I get an auto generated text to call them back, cause they're "with a customer". Shame on me for continuing to call them when they won't answer their calls. No return calls either. Not wasting my time, neither should you. What a shame.
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August 2023 by Erica Schumacher
We LOVE Tuan's! We've been taking our cars there for years - family-owned, honest, accommodating, hard-working & helpful. We refer all our friends & neighbors. You will get great service at a great price & feel food about supporting a great local business!
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August 2023 by Laurel
Great place- kind and honest people. They've done emergency repairs for my car twice now for a very reasonable price after attempted catalytic converter theft. I highly recommend!Service: Auto exhaust system repair
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August 2023 by Cham
As a first time customer, Tuan Auto did a great job. . They were very responsive, professional and did what is needed for the vehicle. I recommended Tuan Auto to all my friends after my experience
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August 2023 by pnr Nr
Read the reviews. This has been my experience every time. Raks is a warm, direct, honest, and talented guy. Wouldn't trust anyone else.
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July 2023 by Cassie Heyman
Gave me honest and helpful advice about my car. My partner and her family have brought their cars here for years and I can see why. Upfront, friendly, and trustworthy. Definitely will be coming here from now on.
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July 2023 by MK A.
My son goes to UofM Twin Cities and needed a reliable auto service shop near campus. We asked locals for referrals to someone good, and Brooks (my son) ended up going to Tuan. He has been bringing his car to Tuan ever since, and we couldn't be happier with the service and cost and quality of the work.The reviewers that complain about lead time to get an appointment should just go ahead and take their cars to all the other service shops in the area! That way we can keep waiting a week or so for Tuan's amazing service and the impatient reviewers can get less amazing service without the wait. Win-win!
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July 2023 by Barbara “Caroline Cummins” Buege
Easily the best mechanic I've ever been to; they will explain to you exactly what is wrong with your car (which I truly appreciate as someone who isn't a car person), what needs to be done to fix it, and really make sure that it's affordable and done as quickly as they can schedule it. They are often deservedly busy but the wait is worth it if it comes up! And on a personal level, everyone I've interacted with there has been a stellar human being in general.
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June 2023 by Janet Q.
Been going to Tuan's for over 24 years. The most trustworthy mechanic in the industry. So rarely do you find such an honest mechanic who doesn't overcharge or make up fake car issues. Will never go to anyone else.
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June 2023 by Emma Dillon
Raks and everyone at Tuan auto are amazing. Honest auto work with extremely low and fair pricing. Anywhere else you go is easily a minimum of double the cost. I for example was quoted by one car shop for 1400 for front brakes with unnecessary caliper replacement. Went to tuan and raks got my brake pads done with rotors sper quick and for 240. Unheard of. But it's true. We will always go to tuan and recommend them to everyone. Don't waste your time and money with any other auto shop.
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May 2023 by peter akimoto
Always friendly (Raks) , straight forward, and they don't try to over sell. Comfortable place to go for anyone non-mechanical. Honest mechanics. Fair prices too. Highly recommend!
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May 2023 by Bailee Payne
This is the shop I recommend to everyone I know. As a single woman, it can be really nerve wracking going to the mechanic for fear of being overcharged or taken advantage of. But I never have to worry about that here, Raks is honest, helpful, and respectful. This shop has been an answer to prayer. Thank you, thank you, thank you!!!
