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December 2023 by Lark Flynn
I’ve been a customer for many years. I have consistently received polite, pleasant, effective, thoughtful and considered help and advice over the years. I’m grateful to have access to such terrific service and employees.
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September 2023 by Claire Johnson
Dan was really helpful and reliable at the beginning of this deal. I was pre-approved for a loan but his boss took over the deal and canceled it 24 hours before the purchase was suppose to happen. Made this experience so stressful and unhelpful.
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September 2023 by D Bailey
Have always felt like a valued customer. I’ve been with this bank through many name changes. 33+ years and never plan to leave.
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September 2023 by Stephen Eigenmann
Great place for quick bank transactions. Friendly service and helpful people.
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March 2023 by S Richardson
They are some of the rudest unprofessional people to be working in a federal credit bank. Need to revamp staff. With people like these in this bank why trust them
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December 2022 by Russell Ivory
The worst credit union every their communication is so terrible in person and definitely over the phone I been waiting on the phone for over 40 min just to hear I have to leave message with the manager to even get my situation figured out and don’t expect the manager to reach out to you because they never do this is my 3rd time on the phone with them and still haven’t help me with my situation
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August 2022 by Nicholas Lentsch
Not the best place to bank. Severely short staffed when you inside the branch. Long waits on Saturdays, line stretches out the door. Hire more tellers please. Have found better interest rates for auto loans at other local credit unions when I’ve purchased cars as well.
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May 2022 by Julia Legend
Been banking with them for 3 years now and its been great.
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March 2022 by Ty Schomaker
I have used this bank since 2008 and the few minor issues I have had were corrected quickly by friendly people.
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March 2022 by Stacey Patterson
Kris helped me today(st. paul) She was so nice and thoughtful! Thank you so much ?
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March 2022 by Todd Auge
Not open on a Saturday after 12 pn
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January 2022 by Shawn Thorud
I’ve been a member much of my life and they have always treated me well. Staffing shortages have been the norm for many businesses throughout COVID, not much they could do about that. They really are on track now with a great team!! Wonderful customer service.
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October 2021 by Naw Cha
they always double take out my money and they will not fix it. don’t recommend this bank
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July 2021 by Carol Bisson
Been with them a long time and have NEVER had any issues. They are extremely helpful and they go put of the way to get you what you need.
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May 2021 by C Wa
This institution purchased the credit union I had banked with for decades. They mixed up my account with another member’s and started taking payments from and applying fees to my account. When I confronted them about the fraud they refused to close my account until the investigation was completed. I left and then had to return when, within minutes, they identified their error.
