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May 2024 by Zoe Lindman
When cancelling your membership here, make sure you get it in writing! I opened a membership back in November when my daughter was 6 weeks old with the intention of transferring to Lifetime when she hit 3 months. That being said, I went in late December to cancel my membership, signed a form and everything. They said they were still going to charge me for January, fine, that’s what I signed up for. Fast forward to April, I noticed that they were still charging me the 104 dollars a month for my daughter and I. I was confused as I went in to cancel my membership months prior. These people completely gaslighted me in saying this never happened! That’s 312 dollars I cannot get back even though they have it on record I hadn’t attended the gym since December. I realize that might’ve been a little my fault for not double checking that my membership was in fact cancelled but ugh… rant over. Just leaving a review to warn others. Super not okay!
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May 2024 by Mrlong Bacom
This place when u go swimming u have to float on your back and ur front my dear had to get. A life jacket
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April 2024 by Robert Kranz
A great YMCA! I especially appreciate training with Gus. He is a trainer that is so encouraging and really tailors his sessions to suit you. He helped give me stretches to start overcoming a past injury. I look forward to when I can get in more sessions with him.
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September 2023 by Adam Deyo
I always bring a guest and every single time me and my guest get absolutely horrible customer service. I don’t get greeted nicely or at all . I get a straight face that makes my guest and me as a member feel uncomfortable. I don’t get a “have a good workout” don’t get a good greeting nothing just a rude entrance and tone setting for the gym that makes me and my guest feel uncomfortable. Specifically it’s always the guy that was working today around 12-2 pm his customer service is absolutely horrible
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July 2023 by Yahya Mohamednur
bad so bad don’t come staff so rude so dirty smells bad basketball court is closed
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June 2023 by Angel Bix
Diverse population; Good equipment; I like the walking track overlooking the pool. Locker rooms are adequate. Pool and vortex is great. There aren’t very many staff available to show you how to work the machines. That would be my only complaint. We use this Y as our main facility and Shoreview when we have our nephews, so we can use the outdoor pool.
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June 2023 by shomari brown
I was there yesterday June 13th 2023 literally this review is in progress I recently just filed a complaint and I am recently waiting on the results update to follow
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June 2023 by Marina L
Your stuff will get stolen. Either your car will be broken into, stuff will get stolen out of your locker, or stuff will get stolen from common areas. Probably multiple times if you're a regular.Hours on the weekends suck for people who work or need morning/evening workouts and won't be expanded. Front desk folks and janitorial staff are always friendly and helpful if they can be. The facility is usually clean.
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April 2023 by Y N
Nice staff. Easy parking. Only one basketball court.
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March 2023 by Chase Hand
Nice location and facilities. But I disliked how much I was rushed into getting a full price membership, and the requirements to come in person to sort out being on SNAP/EBT to get the sliding scale costs was way too much hassle when I specified i was physically disabled. The promo I signed up with charged me $50 usd, and barely into March before I could cancel after being too sick and disabled to travel out there, I then have a new $70 balance to deal with as a low income resident of st. Paul. Pretty negative experience, so I'll be looking got cheaper alternatives for exercise until I can afford to come back here.
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February 2023 by Aman Imani
Great facilities for exercise, new equipment, not too busy most of the time, perfectly nice locker rooms!
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January 2023 by marlo hernandez
Everyone there has been extremely nice to me making me feel welcome especially one trainer He always makes me feel like I'm welcome and I'm doing a great job trying to lose weight
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December 2022 by Hafsa A.
Terrible service. The staff here are rude to the customers , and saw the life guard act Tudor towards two young gentlemen.
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December 2022 by Hanad A.
They are so in professional racist , discriminated towards African Americans u can see the hate in there eyes . As long as I'm alive I we never go back to this place ever again if it was possible I would give this place a 0 start rating
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December 2022 by Tanya D.
Love it I have no complaints. It has everything I need and every machine I can think of. Kind staff.
