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January 2024 by M. Morena
Initially, my visits to this place were fantastic, but my recent experience was disappointing. I was in the salon for FOUR HOURS as Torih, overcome with greed, overbooked and rotated between myself and three other women. The way that she was speaking to people was rather unbecoming as well. And when one particular client she talked to recklessly complimented my hair, Torih was quite the contrarian, quick to tell me that my hair “wasn’t that great.” I let it roll off my shoulders, but now I suspect this was a symptom of her jealousy because after washing my hair, I discovered severe breakage and a loss of curl definition in certain places, clearly a sign of heat damage. In retrospect, she did not put any heat protectant on my hair prior to drying it. I was fatigued from being there for so long, I did not catch it in the moment. The customers that come in and out of that salon are enough to make you want to come back, but this experience has honestly left me traumatized. I should be able to leave a salon with my hair in a BETTER condition than when I arrived. I pretty much paid this woman to damage my hair. I know how to take care of my hair so it’s a minor setback, but I no longer trust Torih so I will no longer return.
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October 2023 by Amy W
Beautiful products! Very beautiful wigs, jewelry, and even gifts bags and art. The owner is a very beautiful, kind-hearted woman. Needs more attention than it's gotten! A friend brought me there, and I had no idea it was even there. It was a wonderful surprise! I had so much fun looking at everything. I can't wait to go back!
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October 2023 by Jacquelynn Mays
The hair treatment itself 5/5 starsCustomer service…1/5I left the shop highly frustrated due to the fact I scheduled an appointment time with her assistant. I had another engagement to attend and I confirmed with her assistant if I should reschedule or will I get out on time. Her assistant reassured me I would get out in time.I was waiting to get in the chair for about 20-30min. Before Torih got me in the chair I confirmed if I would be out on time. She said the treatment would take about 1hr 30, which put me getting out the chair later than I was told from her asst.I explained to Torih what was told to me from her assistant, she sided with her saying her asst didn’t tell me anything wrong.I explained to Torih I waited 20-30 to get in the chair, and I was told that I would get out in time (and I didn’t get out the chair until like 30min later.) and would have gladly rescheduled if I would have known.Torih stated that “since I know she is not always on time, I needed to take that into consideration when booking with her”.Noted!I will not be going back.
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October 2023 by Dorrian Lockett
I had a very good experience when I got my hair done at sense of style everything about this place I loved I'm a customer for lifeService: Hair extensions
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September 2023 by Chyna Whitaker
Had a first time appointment for Torih. My appointment was for 9:45, I got there about 7 minutes early. She had a client in the chair, washing her hair. She wasn’t friendly when I entered the salon she didn’t say hello instead said “you can have a seat”. 9:45 comes she walks over with her client and tells me “thanks for being early”. I responded by telling her my appointment was for 9:45 she then came over to ask me about what style I wanted which was a 27 piece style. She said I had a lot of hair so it would need to be braided down which would be extra. We continued talking about that and she told me to “check my attitude”. I responded by telling her I didn’t have an attitude. She asked how old I was and I told her and she responded by saying she’s gonna be my “big sis” “we’re gonna have a talk”. I don’t even know this lady, how rude and disrespectful of her. Long story short I waited until 10:15 and asked for my deposit back and canceled . I will never be back, I don’t see how this place even has 4 stars.
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October 2022 by Myka Radl
Hi Torih - my last appointment has been weighing on me. And I feel the need to let you know you made me feel really bad and uncomfortable. Like, I mentioned, I understand your intention behind your comments, but the delivery was too much. When you said to me “you suck at taking care of your hair” I was almost too scared to respond to anymore of your questions because I didn’t want to continue feeling so berated. You made me feel really shamed. I apologize if I made you frustrated. That was not my intention. But I don’t deserve to pay over $100 to leave an establishment feeling inferior. I really enjoyed my first visit experience! And had high hopes that I would be a loyal client. But you made me feel unwelcome - even beyond the multiple inappropriate comments you made at the wash bowl - your whole demeanor was very standoffish and unapproachable - and you were very condescending, so I will not be back. I wish you all the best and success with your business. Be well.Service: Hairstyling
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September 2022 by Saba Debesai
Took my daughter who is 13 there to get silk press. Left her with the owner to run errands and my daughter has nothing but praises for Torih Michelle. We waited 5 minutes over our appointment time and she didn't want to accept a tip for her work because she was late. But it was just 5 minutes!! What a business woman!! I was impressed by her presentation, her soft spoken mannerism and customer service. I would definitely be bringing my kid here. Her hair looks healthy and smooth. The place is very clean and inviting.
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August 2022 by Brandi M.
I had an amazing appointment at Sense Of Style Salon the owner and operator did a beautiful job with my silk press my hair feels so magnificent she did an awesome job very very very professional and very pleasant environment very relaxing as well I highly recommend this beautiful salon
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June 2022 by Cinthya Villafan
I typically never do last minute appointments with stylists I've never met before but I'm so happy I took a chance with Torre at Sense of Style! I was able to get same-day booking and was shocked at how quick she was at giving me a whole new look. Such a sweet and stylish woman. I'm definitely about to go back to get the rest of my family hair did with her!!!!Services: Hairstyling
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June 2022 by Cinthya Argueta Villafan
I typically never do last minute appointments with stylists I've never met before but I'm so happy I took a chance with Torre at Sense of Style! I was able to get same-day booking and was shocked at how quick she was at giving me a whole new look. Such a sweet and stylish woman. I'm definitely about to go back to get the rest of my family hair did with her!!!!Services: Haircut
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April 2022 by Katie
Great place to get a hair cut! She is great at giving hair tips as well.
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October 2021 by JustJune_ Pierce
I always have a great time with Ms. Torih. She is an investment but I am worth it. All good things are. I love the atmosphere, I love her willingness to share with everyone that comes in. She is knowledgeable and friendly. She is classy and serious about health hair no matter what your pleasure. She uses quality products, a beautiful and calm atmosphere and experience to match it all. I am a licensed cosmetologist, and retired beauty school educator, and she is my go to when I am trying to make a statement with my hair. She is who I trust with hair. Book today!
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October 2021 by Fardous H.
I've been looking for a new hair salon because my previous experiences have been terrible everywhere else! I'm so glad to have found a stylist that is so knowledgeable about black hair. I got a haircut and it was only $30, I will be going to here to get my ends trimmed from now on. She didn't cut too much of my hair like other places I've been to, my hair looks and feels so much healthier now! Love it! Definitely recommend!
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July 2021 by Vivi S.
I had a horrible experience at this shop. This woman cut my hair far more than I ever gave permission for. I am so unhappy with this shop and would never ever walk back in there again. When I told her that she cut my hair too short she said "it is okay because now it is the length of my hair". She was cavalier about my response and based on my experience, I would never recommend this shop to anyone. I feel like my rights were violated. I feel like she harassed me. Never ever. Truly a traumatic experience as fat as I am concerned.
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April 2021 by Rachel McDonald
Torih helped both my daughter with her curly (3C) hair, and me with my fine straight (1A?) hair. Excellent advice and instructions on products and styling skill.
