-
October 2023 by zachary christopher
Very nice staff. They weren't able to provide all the services I was requesting, but they do provide service for a specific repair that I needed. The estimator understood my situation and reassured me that they'll be able to do that certain repair if I chose them.I told him Okay, we shook hands, then I departed. I'm still shopping around.Seems like a nice shop though!
-
August 2023 by Samuel Dickenson
Some guy who thinks highly of himself was very rude and dismissive of me. Short guy, short light brown hair, black glasses. He says he travels around, which means nothing. He also assumed I wasn't going to get my car fixed there.....I WAS GOING TO SPEND THOUSANDS TO REPARE MY CAR. He lost his employers a lot of money. All for his ego trip. The front receptionist was sitting there so awkwardly, poor girl. I wouldn't never recommend anyone to come here.
-
June 2023 by Kevin Nelson
Tried to give them my business. Stopped in to get an estimate and was told they only do estimates by appointment. Two guys sitting at desks weren't able to take 5 minutes to run an estimate for a new bumper. Got 2 quotes elsewhere within minutes.
-
May 2023 by Joseph nesta
Past reviews are for Roering, my one star goes to classic collision. The quality and care was far below expectations. My vehicle was returned to me filthy and with several defects in the paint that they caused. They made it out like they were doing ne a favor fixing the issues they caused. Infuriating experience all around and it took them several tries and me losing my vehicle for a whole day to correct 10 minutes worth of mistakes. I wouldn't take my car there again.Service: Body & Trim
-
December 2022 by Richard Dana
I can't believe how easy they made this, and did a great job in a short time as well! From estimate to handling the insurance to arranging a rental car to returning ours in great clean condition. You won't do better anywhere else! Thanks everyone at Roering!Services: Body & Trim
-
November 2022 by Alicia Auch
Incredible as always. Lisa is the most top notch, kind, and intelligent person and I’ve ever come across in this industry. Great service, great communication. This company was so upfront and honest with me that this process would take several weeks. Those weeks went by pleasantly because my expectations were set from the start. They event went the extra mile and cleaned the sap out of my door (I street park). Thank you for taking care of me and my car, Roering.
-
November 2022 by Richard S
Very happy with the excellent bodywork, detailing, and customer service.
-
November 2022 by Richard S
Very happy with the excellent bodywork, detailing, and customer service.
-
September 2022 by Shamiere B
Roering Auto Body’s front-end customer service is poor. I called three times from June to Aug to get my car in. I was trying to support what is reportable a woman-owned business and the only reason I made these multiple attempts. Do better, Roering Auto.Call #1 The first time, I spoke with a woman who basically said they only do estimates for that persons that have actively filed an insurance claim and that additionally they were not taking any appointments at the time in June and to call back in July.Call #2 during business hours to make an appointment. No one answered and I left a phone message. It is reasonable to expect they call you back if they are asking you to leave a message.Call#3 during business hours in early Aug I left another message as it appears they do not have adequate staffing to answer phones (or just choose who to call back or a little of both).
-
September 2022 by Doc Guerin
Top notch service from start to finish. highly recommend Roering . Lisa is very easy to work with and really knows the business very well . and more importantly the auto body mechanics are the best around quality workmanship .Services: Paint repair
-
September 2022 by Ashley Boatman
Hail damage -Roering was amazing at getting me in and out. Lisa at the front desk is wonderful and provides the best customer service out there.Would definitely go back if we needed to.
-
September 2022 by Maureen Higgins
Lisa, the owner, was very accommodating on getting my car done in a timeframe that worked for me. The work done on my car was excellent and the pricing fair. I highly recommend Roering Autobody!Service: Paint repair
-
September 2022 by Ace J.
Roering did a fine job repairing my vehicle. Lisa was very pleasant to work with and her crew did excellent work. Highly recommended.
-
August 2022 by Top Percentage
Very helpful, considerate advise and guidance. It was my first time having a car fixed at an auto repair shop. I had been to at least ten others in search for a worthy or reputable mechanic to work on my car and I am glad to have brought it here given my positive expeirence with them. If I have to bring another car in it will definitely be here. 5 out of 5 stars!
-
August 2022 by Sara R
Great attention to detail. Good communication during the repair period. Efficient. Organized. Pleasant to work with. Highly recommended
