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June 2024 by Derek Chapman
I called to see if they had my part. I said that I would stop by later that day. When I showed up they had my part on a cart behind the counter. I was pleasantly surprised as I was in and out within 5 minutes.
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January 2024 by Mike Pilgrim
Idk who the new girl is but she sure seems to push people away. Everytime I go there if the part is too heavy or she doesn't want to look for it she just tells people they don't have it. If you can't do your job just stay home
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January 2024 by Jer Yang
No good service, all employees avoided eye contact, no communication, nor looked like they wanted to be there. Barely got the help I needed. Much better off going somewhere else.
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January 2024 by Rodolfo Ortega
Always give great customer service
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January 2024 by Russ Amos
This has been my most commonly used store lately. Always had great service as I do at all NAPA stores. The best parts chain store of them all. I do wish NAPA would rebuild on University Ave. That was the closest.
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November 2023 by Mz.D Green
This was a terrible experience! I placed my order online and spent over $1200 and when I arrived at the store to pick up my items, I couldn’t even get assistance carrying all these items to my vehicle! He told me I could is a cart! Such horrible horrible service at this location! I will NEVER return to that one. Staff was rude and unprofessional!
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October 2023 by Mr OREA
Bad service
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September 2023 by Patrick Cammisuli
Abby is the best parts girl in the industry !! She will find it for you if it exists
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June 2023 by Donald Stoddard
Nice people
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June 2023 by Pete G
Thanks for trying Lisa
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April 2023 by Jonathan Yang
Parts and tools are top notch. I’m always helped when I walk in.
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February 2023 by Mikealine Wallgren
Stores not even open any longer yet is on your website. Waste of my time and gas not happy
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January 2023 by GRUOB N
I showed up at 130 on Saturday Dec 17 and they were closed. Google maps says they are open and the big neon sign in the store window says open... They are not open. The guys at O'Reilly said that they are pretty sure that this location is permanently closed.
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January 2023 by Gina Danielson
Got one star cause I had too but it’s a Saturday and the open sign is on and the hours are 8am-5pm but no one is here and it is 12:00pm.. Bad business right here!
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November 2022 by Nicholas Greene
You guys close at 6 now and it still says 7:00 on Google. You're practically giving your business away. The only staff that is knowledgeable and helpful here is John the rest of them just pretend to not see you and hope that someone else helps you out. The only reason I stick with Napa is because the quality of parts. If you want better service go to the whitebear ave location. They're very knowledgeable and ask if you need help the moment you walk in the door.