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July 2023 by Jenny Quiram
Very unprofessional went here to grab some vape juice and the 2 employees were behind the counter talking about getting stuck that she had to work latter was waiting for them to attend to me cause didn’t want to be rude wanted to wait till they were finished finally got someone to intend to me about 4 minuetes of standing there I asked a question then was thinking of a flavor then the guy went back talking to the girl then about 3 minuetes of them talking he proceeded to tell me he was going to close the store in 2 minuets I still had about 8-9 minuetes before they closed he rudely said it to awful service I had would never go back please go to the tobacco shop on west 7th by the Aldi they are more professional and will gladly help u with no attitude they assist to u pretty fast and will help u with anything u need. This shop is rude the 2 working that night in my opinion needs to be fired
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July 2023 by Scott Latessa II
Humble honest friendly employees
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May 2023 by Samuel Meier
Don't spend money here, they won't give you an exchange if it doesn't work.
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February 2023 by Michael Kimmons
Nice and friendly service and always has what I want and willing to try to order it for you for next time you come in ???
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January 2023 by Geneva Matthews
Always good place go run in run out thing love it and the place
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December 2022 by Ben Twisted
Great service and good prices !!
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December 2022 by Dar D
The new young Black dude with glasses who sounds like a straight up stereotypical white nerd either has the worst customer service skills I've seen in a long time, hates his life, or was more interested in the white girl who was working with him at the time than he was in being a good customer service employee. They seem to know each other quite well. I almost felt like I was interrupting them...or like he specifically didn't want customers to be there. Very weird, uncomfortable vibe from him. I'll not go back while he's in the store. He seems like he needs a job working alone in a basement. Seriously.
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December 2022 by Jai’C
White dude who worked at this Tobacco attempted to pull a gun out on me and my friends because we touch a item in a case that was not locked. Instead of telling us we couldn’t touch it he was rude and put his hand under his shirt and said it will get bad if we don’t leave and when I called to ask for his manger his hung the phone up on me as a black male I felt offended and discriminated against. I usually have good things to say about this tobacco store but today was truly a unpleasant experience.
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December 2022 by J.M. Lansing
So do all your employees just tell customers that "google has all the answers" when they ask a question? Clearly unexcited staff who dont wanna be there. Will find a better store.
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December 2022 by carissab21
I went in here to get a new battery for my cartridge. Ahmed (I hope I'm spelling that right) was so nice and helpful! His great attitude will definitely keep me as a customer!
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December 2022 by Guy Tolman
I shop at this store weekly but won't anymore. Today,12/12/21, I purchased a pound of tobacco and a box of tubes. I had coupons for both, one was for $1.75 off the tobacco which I had just gotten at Cub Foods and doesn't expire until 2/15/22 the other was for $.25 off the tubes which came from a box of tunes and expires 12/31/22. They refused to honor either.
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December 2022 by Jack T
This shop is nice and convenient for me and is really fairly priced. Will continue to come to this location.
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September 2022 by Luka F.
I love this place. Ive been going here ever since I moved to St. paul. They have a wide variety of products and glass, and the employees are knowledgeable and helpful. I always recommend this shop to anyone looking for a good smoke shop!
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August 2022 by John H.
DON'T GO HERE. This place is awful. The two employees there are incredibly rude. I came in from Chicago and wanted to purchase a number of items for some old friends I am visiting (I grew up, and lived in this area for 26 years). One of employees was incredibly confrontational with the gentleman before me in line, who was doing absolutely nothing wrong. It seemed as if the employee was trying to start a fight with the poor guy, who was just trying to make a small purchase. When I got to the counter myself I asked the other employee a very simple question about one of the products and he gave me a look like I was an absolute moron. I then asked the question in a different way and he did the same thing; just treated me with utter disrespect. What a terrible experience. Needless to say, I left without making any of the purchases I intended to, will never go back, and will tell all my friends in the area never to go there either.
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December 2021 by Maria Clubb
The worker with the beard I’m not sure his name it’s starts with an A but he was so helpful and so patient I will forever be returning to this store ! ❤️