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November 2024 by Bryan Rinkor
Charged for services that weren't requested and when returning to get service which was promised to be free of charge for labor they didn't complete previously they tried to charge for labor again. They also just sit in the back and ignore customers that are waiting. Take your business somewhere else.
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November 2024 by Keith Apperson
Stopped in for coffee and got great service and wonderful drinks.
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October 2024 by david jacobson
Hiding in plain site. I never had been in there or even knew about it. This is a great little bike shop, but is way bigger than it looks. You can't tell by their web site, but they have a Lot of stuff in there. One of the few places that also has used (fixed up) bikes for sale. They built a new bike for me, the process could not have been Smoother. Their greeter seems to like to sleep on the job, but no seems to mind at all. Go there !
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September 2024 by Maggie Broaddrick
best chai i’ve ever had
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September 2024 by Jeffrey Alperovich
WOW! I was mid-ride when I broke a spoke on my rear wheel. I happened to be just a couple of blocks away from Lowertown so I popped in. They were able to squeeze me in to get me back out riding quickly and did an awesome job! Really appreciative of the job they did. Had some coffee while waiting too which was super yummy as well!!
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August 2024 by Taepung 74 (Cryo Moon)
My E-Bike's been having issues with the breaks so I'm avoiding going full throttle and avoid going down hill because I could endanger my life and someone else. Before I considered going to the Lowertown Bike Shop, I was very unsure if I was going to take it there or not due to my financial hardships, and I was unsure what the cost was going to be, but thankfully I saved just enough to bring it to the shop and the repairs succeeded on the next day. I will say that I don't have all the answers to the solutions, but Lowertown Bike Shop does. Since I am going to ride bike most of the time Genuinely to commute, and incase there's a problem ever occurs with my bike!? I know where to reach out.
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August 2024 by Kimmi Nguyen
Amazing customer service. The staff were very informative, helpful and made sure to provide recommendations that were within our price range & riding purpose. + the shop dog & coffee shop within the store was a bonus ?. I had a million questions and they answered them all. I will be coming back for future bike items & tune ups! Thankyou for making my first bike buying experience positive.
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July 2024 by April E
Got a bike for our daughter, nice staff and good coffee! Happy to support a local business!
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June 2024 by Collin Knoff
Came here because I saw all of their photos on Instagram of the cool bikes they'd built. Figured I'd finally found a place to take my custom Peugeot single speed I'd put together to make some final upgrades. I needed a new bottom bracket and crank to be sized to the bike, plus the rear tire needed to be trued. They'd make sure I had parts that fit and then I would install them myself once I had completed some other work.
BB was ordered was fine, the crank was a silver blue color that completely clashed with my all-orange bike, and they couldn't true the new tire but hooked me up with a different one... That was completely different and didn't match at all. It would have been nice to have been told over the phone that the used wheel was not a remotely close match to the vintage 70s one I had.
Later (bike sat for almost a year after getting it back due to an injury) I realized by brakes hadn't been hooked back up (they had to be disconnected to remove the rear wheel), and my existing chain wasn't long enough for the new parts. If I'm coming in to make sure I have what I need in the correct size for the single speed conversion, sending me home without letting me know my chain is too short means I need to make the 40 mile round-trip drive from Stillwater yet again.
I trusted them with my bike both mechanically and aesthetically and was let down on both fronts. I shouldn't have to take time out of my day to drive all the way back for work and parts that should have been handled correctly the first time.
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June 2024 by Leslie Myles
Awesome experience!! Great environment!!
Crystal helped me fix my seat and was very informative and helpful sharing options!!
I will definitely be back for my next purchase!!! Thank you so much!!
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May 2024 by liz auckland
Just picked up a bike we had ordered for my son, great service and friendly staff. Very cool store!
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March 2024 by hollywood fats
we had a very nice visit today: friendly, helpful, patient, etc. for best service, ask for merv!
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February 2024 by Sam S.
Cool bike shop, but Ive only had their coffee and iced tea so far. Super friendly staff, passionate about bikes and coffee.
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November 2023 by Auda Gee
Swung by here looking for some coffee. Success.Cool bike shop and more.Very eco-friendly.Cool owner.
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November 2023 by Jake Schutt
Very happy with this bike shop which mostly I visit for once or twice a year I catch a nail and need a tube change. The last experience was great with such quick service on a Saturday and charged me less than $12, which is ridiculously cheap compared to other brick-and-mortar shops in St Paul.
