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August 2023 by Madeline Reagan
Mira was so nice and helpful - thank you!!
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February 2023 by Christopher Anton
Great customer experience. We worked with Tina, who was fantastic. Great knowledge about their product and how to come up with the design that works for our space. The assembly was straight forward. I highly recommend viewing the inboxing and set-up videos that feature Shawn Nelson.
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January 2023 by John Sandahl
Friendly and helpful - very welcoming!
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December 2022 by happert1
I am easily frustrated with auto management, but the chat links you via text to a person in your area and she was fantatic. With supply chain issues we are all experiencing, she navigated it all for me. When I had a one small, missing part, she was all over it. It was great.
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December 2022 by Michael Kullik
My son died in Dec. I bury him on the 24th of April.I love my Lovesac so much. So glad I got it. It hashelped me get rid of stress. All my accounts were compromised andI have been dealing with a lot.Mike J A Kullik
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December 2022 by Tom Merriott Jr.
Great purchase experience. The website can be confusing and I highly recommend going in to a store.
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December 2022 by Rebecca Miller
Sales staff was very friendly, helpful and informative.
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December 2021 by Christina Vang
Had a super easy and helpful experience—staff informed us of all the materials, build, fabrics, and pricing. My fave was the magnetic mini blocks that helped us decide on the set up we wanted. Know the dimensions of your room before you go.
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December 2021 by Darren Karnes
Went into the store and was wowed by the knowledge and level of help provided… I have purchased Lovesac in the past and will be the only furniture I will ever own! Did I mention it only two weeks to get most of their items! Just all around great experience! Oh and Halsey rules! ?
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December 2021 by Russel Smail
We had been searching around for a couch that would fit in our basement. We couldn’t find anything and decided to check out Lovesac. I had seen their commercials on TV and new they could be rearranged and used in many different arrangements. We were greeted at the store and helped by a friendly guy named Jacob. He was very knowledgeable about the different products they carried and helped us design a couch that would fit in our space. Even after we received our Sactionals, Jacob allowed us to FaceTime him during the assembly to help us with any questions we had. Overall, it was a great experience and we are very happy with our purchase.
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December 2021 by Briana Banks
They were very welcoming, efficient and respectful also very patient! I appreciate the input and her showing me something that would fit me perfectly based on what I told her I was looking for!
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December 2021 by Jane Creger
The staff on Grand Avenue were exceptionally helpful every time I was at the store! They all were very knowledgeable about the products, shared experiences, and were patient with all of our questions and dilemmas!
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December 2021 by Tyler Rezabek-Castro
Staff were very friendly and knew a lot about the products. All our questions were answered. We can't wait for our new couch!