-
January 2024 by Mitchell Winiecki
I have been to this location 3 times for 3 different collections only to be told, "We don't do that here".What exactly do you do here?
-
February 2023 by Lauren Teske
I drove four hours to the nearest labcorp to submit a 24 hour urine collection to hopefully donate a kidney to a friend. After being sent by a receptionist to another building and having the techs at the second building send me to a third building I was able to make contact with someone who seemed to know what I was talking about. This woman held open the door as if to let me in while also talking to another tech and then scolded me for attempted to step in. I explained what I had and why I was there and she said "yeah we'll take it". I showed her a form I had and asked if it was the correct one and if there was anything else I needed to give her. She told me no and took my sample then abruptly shut the door. Today I was called by the kidney institute I am working with only to be told they were refusing to process my specimen due to a lack of paperwork and a blood draw. I attempted to get this blood draw at a fourth labcorp and was denied because they did not have additional paperwork. I took a full day off from work and drove 8 hours roundtrip o to submit a specimen that will now not be processed due to bad information. I was willing to overlook the lack of accurate building direction, conflicting business hours (the website, automated message, and techs all gave different hours), and rudeness I experienced in order to just get my sample analyzed, but now my kidney donation is further delayed due to this companies utter lack of professionalism and basic instruction. This delay could quite literally cost someone their life. I have wasted my time, money, and what little time my kidney recipient has left. This is unacceptable. My next option is to fly from Fargo, ND to Texas for the institute to do these labs correctly, which will push the process back an entire month.
-
September 2022 by Terry the true Reviewer
The older lady who was working up front was extremely unprofessional and rude. I was told that this location did walking in and she claimed to busy and that was untrue because there was only one gentleman in lobby. She rowed her eyes and said no you have to make appointment will I tried and nothing. She needs to be fired.
-
August 2022 by Alex Davis
Absolutely disgusted with how rude the staff is here. Rushing me for a number that doesn't exist. I was 15 minutes early and they're telling me I need to hurry up and find it because they close soon. Take your pre-employment drug tests elsewhere. Trust me.
-
August 2022 by Peter Doyle
Total nonsense. Went to Bloomington today to get a drug test for my employer and they're completely closed. Drove all the way to the St. Paul location and they won't take walk-ins and tell you to call or to use the website. They should be able to schedule me if I'm here in person, but the whole company is useless.Lady at the desk tells me it's "not her problem" if the other location is closed. Rude and unhelpful.
-
August 2022 by Gene Hancock
Smooth as silk. Everyone I met who works there was friendly and polite.
-
June 2022 by Anne Gerrietts
I showed up for my employee drug screening test, for which I had an appointment, to have them tell me that it was cancelled because "she" didn't come in today. I was told I could walk-in at the Bloomington location. Between the drive and the wait their, a 3 minute appointment took 3 hours.
-
May 2022 by Grizzly Malchow
I concur with everyone else's negative statements regarding the receptionist. I had an appointment scheduled. I had an account number. I had a text and email with a QR code from Labcorp confirming my appointment. I checked in via the QR code. I had a confirmation number and a test case number.When I walked in for my appointment, the receptionist could not be bothered to help be because I did not have a "registration" number. The receptionist was not willing to use any of the numbers I did have either. The technician even came out to call be in, so that tells me I was on their schedule. The technician was as willing to help as the receptionist.Do yourself a favor, if a perspective employer is making a drug screening mandatory or a Doctor sets an appointment to go to Labcorp in St. Paul/New Brighton MN, find somewhere else to go other than there. You will end up having to find somewhere else to go anyways.
-
April 2022 by Brandy Foleno
They are extremely rude. I ask a simple question bout how long test results usually come back for pre employment. The woman got mad and said “ I can’t give results”. I politely said that was not what I ask for I just need to know how long because I have paper work that has to go in all at the same time.. she said that should could tell me anything because I had to talk to my employer . I then said I just need to know how long it usually takes. She the. Goes off on me ones more and tell me to ask my employer: (I’m contracted out ).
-
April 2022 by Calia Vue
Judy Gardner-Walton is the most rudest and unprofessional person at this location. She needs to be terminated and replaced by someone who is not “too busy”. My mother was being treated poorly for no reason. She kept going off about a “restriction number” when clearly the number given to my mother as a confirmation number from her company is the number Judy will need to get my mother going for her drug test. Being “too busy” is no excuse to treat someone this way. Didn’t even bother to look up the number my mother provided and proceeded to help other people who came in after her is just unethical. If anything it’s being lazy, not busy. The audacity she had to tell my mother “it was a misunderstanding” and “have a good day” after what she put my mother through. SHAME. Do better.
-
February 2022 by Pissed off Reviewer
The older lady who was working up front was extremely unprofessional and rude. I was told that this location did walking in and she claimed to busy and that was untrue because there was only one gentleman in lobby. She rowed her eyes and said no you have to make appointment will I tried and nothing. She needs to be fired.
-
February 2022 by Jake Lesnick
They don’t answer the phone. I’ve been trying to call and schedule an appointment for about 6 hours now and have heard nothing.
-
January 2022 by Carley Sweeney
Hands down the rudest group of people I have ever met. It is not clear that you need an appointment. My form I received said walk ins welcome, online says walk ins welcome. However this is not true. I was extremely kind and patient however that receptionist with the gray shoulder length hair and glasses proceeded to talk down to me as if I were d**** She also was extremely rude to 3 other people who walked in after me with the same confusion. She was even rude to people that did have an appointment. A woman leaving told the receptionist "have a fantastic day, thank you!" to which the receptionist replied "yup, bye." Who talks like that to someone that was kind?! I came for a pre employment drug test. Regardless of why I was there, I'm not sure why she thinks speaking to someone the way she spoke to me was okay. The woman collecting the samples was alright. If you want to be verbally harassed while you get tested for your dream job, this is the place for you to go. They all need a huge training in customer service. Maybe if you hate your job and your life so much, get a different job.
-
December 2021 by Silencia Monochromia
A tip to people who want to work here, do not look down on others as I had been looked down on today.I work at as a pharmacy tech. I don't think its right for people to ignore you if you're asking for a mask.I have a rental car right now and I usually keep my masks in my car, I forgot to grab some.If you're a super prejudice elitist with a superiority complex, this is the job for you.
-
December 2021 by Danielle Killey
Tried to go here today and had an awful experience. The site has posted a (confusing) sign on their door that they were closing early at 1:30 pm (with no notice anywhere on their website or phone number) rather than the regular time of 3:30 pm. I arrived at 1:20 pm, so I figured I'd give it a try, since how long can a pre-employment drug screen test really take? I was told that they were closed (even though the doors were unlocked and staff were inside) and that they only take appointments anyway, so they couldn't help me. Their website clearly states in multiple places that "walk-ins are welcome." They are definitely NOT. Additionally, I only had a window of two business days from my employer to get the test done, and there were zero appointments available online until well past that date. Believe me, I checked thoroughly before driving 20 minutes to get there. The staff was unhelpful and unsympathetic, and simply "suggested" multiple times that I make an appointment, even though I explained that wasn't possible.
