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February 2024 by faith brown
Tammi was great when I went in as a new customer friendly and helped me out quickly. But I called back today due to a letter of got from the irs regarding identity verification I needed form 1040 to verify but I didn't have it so I called to see if it could be emailed now only was the lady who answered the phone rude Tammi refused to take my call and proceeded to scream at her employee telling her that she will call me back or she can mail it to me that's completely unfair seeing as she forgot to give me the form not that I lost it she was very rude and borderline disrespectful to me and her employee I will not be back next year!
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February 2024 by Michelle Hill
-1000 Stars, I went to Jackson Hewitt White Bear location and I was flabbergasted.....I did my return with Tami and because I am self-employed with a 1099 why is it okay for a tax prepare to charge me 803 in fees and another 1000 for a tip to her?????? I have never been charge this amount on my taxes. I will be filing a complaint, the office was packed with people and I heard her tell the client before me the same thing. This is horrible business edict. Jackson Hewitt count your days... I had to edit my post because I couldn't reply to Jackson Hewitt response. Thanks for giving me the complaint number, I am pissed about my service and this company in White Bear has done this for years, The manager was in the office that day so she knows her prepare are charging to do there taxes, I wouldn't dought they are splitting the money, My lawyer will be in touch!!!!! This will stop now and Tami and your Manager needs to be fired!!!!!
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February 2024 by Dee'z EggRoll'z
Tammi Was Amazing! Very Polite And Helpful! By far I'm not going to anyone else!!! Thanks Again Jackson Hewitt and Tammi!!!!
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July 2023 by John J.
This review is for the White Bear office. I actually had a bad experience at another office where over the course of 2 years multiple errors where made. However, at this office the preparer (Tammi Stanton) showed great expertise, efficiency, and patience in helping to clean up the mess.While working with Tammi I noticed a plaque on her desk for being the top tax preparer for a previous year. Based on my experience I am not surprised.
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May 2023 by Pat Guyer
Jackson Hewitt were very knowledgeable on every aspect of doing my taxes. I felt confident that nothing was missed and my taxes were done accurately. It was a very pleasant experience. I would recommend them for anyone!
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April 2023 by Sharron Gates
The preparer was very knowledgeable and helpful when explaining what was happening with my taxes, offering advice on how to get a higher return. He was very friendly.
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April 2023 by Neicy Days
First time filing my taxes here service was easy, fast, friendly, place was clean and professional, she took her time but not too long great service.
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February 2023 by Julissa Gutierrez
Tammi was amazing! She took the time to explain everything in detail she’s sweet straight to the point and made filing my taxes stress and hassle free! I’ll definitely be looking for her in the future for all my tax needs. Thank you Tammi for all your help keep being amazing and being yourself your one of a kind ❤️
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February 2023 by Drew Larson
I have been going to Jackson Hewitt for over 10 years! Tammi Stanton has always done my taxes! I will never go anywhere else! I have never had a problem with the IRS! She always gets you the biggest return! She is the best. Everyone should do it like her! Thanks Tammi Stanton!!!
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February 2023 by Linda Gobin
The process was fast and easy but we were very unhappy with what it cost us this year compared to last year, almost 100.00 more! And last year we got a discount for being a long time customer. I think we'll go somewhere else next year because we can't afford this even when we're getting a nice refund. I don't feel we were charged fairly. I mentioned that to the guy who did the taxes and he said inflation but I don't believe that's the case at all.
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February 2023 by Rae Arrington
I love Jackson Hewitt been filing my taxes here for 6 years my favorite is Tammy she is very knowledgeable very fast and good at her job .
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February 2023 by Jeyakumar M
Easy filling tax office. Clean friendly staff & satisfies my tax needs. need to focus on long term customers payment discounts and waiting time .
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February 2023 by Yolanda Matthews
Tammy is awesome. She is professional and has great customer service skills. I has a very pleasant experience.
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February 2023 by Simone Lewis
I’ve been coming to tammi stanton since 2018! She’s very quick very professional! 10/10 I recommend!
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February 2023 by Tiesha Brooks
I’ve been with the same JH for several years love the office love the preparer (Tammi) she’s a good vibe very helpful and informative.Thank you
